Order Fulfilment Officer

Order Fulfilment Officer

Full-Time 27300 - 36400 £ / year (est.) No working from home possible
Eleven Eleven Recruitment Ltd

At a Glance

  • Tasks: Pick, pack, and dispatch eco-friendly products while ensuring top-notch quality.
  • Company: Join a purpose-driven UK business focused on sustainable personal care and home products.
  • Benefits: Earn £13 per hour with opportunities for seasonal extra hours and a supportive work environment.
  • Other info: Be part of a growing team dedicated to making eco-living accessible and practical.
  • Why this job: Make a real difference in promoting eco-friendly living and reducing environmental impact.
  • Qualifications: Attention to detail and a passion for sustainability are key.

The predicted salary is between 27300 - 36400 £ per year.

Salary: £13 per hour

Job Type: Permanent

Location: Long Stratton, NR15

Hours: Monday to Friday - 30 hours per week (seasonal extra hours available)

We are recruiting on behalf of a purpose-led UK business specialising in plastic-free, natural and environmentally responsible personal care, home care, and wellness products. This is a permanent role within a growing eco manufacturer and retailer based in Long Stratton, Norfolk. Our client is recognised for its commitment to zero greenwashing, plastic-free packaging, and naturally derived ingredients, with many products developed and manufactured on site using minimal and sustainable processing methods. The business exists to make eco living more accessible, affordable, and practical, offering everything from natural skincare and haircare to cleaning, dental and household essentials all designed to reduce environmental impact and avoid unnecessary chemicals.

Key Responsibilities:

  • Picking, packing, and dispatching customer orders accurately
  • Preparing parcels using plastic-free and recyclable packaging materials
  • Maintaining stock organisation and supporting inventory control
  • Ensuring all orders meet high quality and accuracy standards
  • Supporting wider warehouse and fulfilment operations as required
  • Providing excellent customer service and resolving queries via telephone, email, and chat

Order Fulfilment Officer employer: Eleven Eleven Recruitment Ltd

Join a purpose-driven team in Long Stratton, where your role as an Order Fulfilment Officer contributes to a sustainable future. Our company fosters a supportive work culture that prioritises employee growth and offers seasonal hours for those seeking extra income. With a commitment to eco-friendly practices and a focus on personal development, we provide a rewarding environment for individuals passionate about making a positive impact.

Eleven Eleven Recruitment Ltd

Contact Details:

Eleven Eleven Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Order Fulfilment Officer

Tip Number 1

Get to know the company inside out! Research their values, products, and commitment to sustainability. This will help you tailor your approach and show them you're genuinely interested in being part of their eco-friendly mission.

Tip Number 2

Practice your interview skills with a friend or in front of a mirror. Focus on how your experience aligns with their needs, especially in picking, packing, and customer service. Confidence is key!

Tip Number 3

Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you.

Tip Number 4

Apply through our website for a smoother process! It shows you're serious about the role and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Order Fulfilment Officer

Order Picking
Order Packing
Dispatching
Inventory Control
Stock Organisation
Quality Assurance
Customer Service

Some tips for your application 🫡

Show Your Passion for Eco-Friendly Products:When writing your application, let us know why you're excited about working with eco-friendly and sustainable products. Share any personal experiences or values that align with our mission to make eco living accessible.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff. This helps us see how you fit into our team!

Tailor Your Application:Make sure to customise your application for the Order Fulfilment Officer role. Mention specific responsibilities from the job description, like your experience with inventory control or customer service, to show us you’re the right fit.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Eleven Eleven Recruitment Ltd

Know the Company Inside Out

Before your interview, take some time to research the company’s mission and values. Since they focus on eco-friendly products, be prepared to discuss why sustainability matters to you and how it aligns with their goals.

Showcase Your Attention to Detail

As an Order Fulfilment Officer, accuracy is key. Be ready to share examples from your past experiences where your attention to detail made a difference, whether in picking, packing, or inventory management.

Prepare for Customer Service Scenarios

Since the role involves resolving customer queries, think of a few challenging customer service situations you've handled before. Practise how you would explain these scenarios clearly and positively during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about their sustainability practices or how they measure success in the fulfilment process. This shows your genuine interest in the role and the company.