At a Glance
- Tasks: Support and lead a dedicated team in providing high-quality care for individuals with complex needs.
- Company: Join a compassionate service focused on enhancing lives in a peaceful rural setting.
- Benefits: Enjoy flexible working, career development, and a supportive wellbeing programme.
- Other info: Full UK driving licence required; rewarding career growth opportunities await!
- Why this job: Make a real impact in social care while developing your leadership skills.
- Qualifications: Experience in health and social care with strong communication and leadership abilities.
We are seeking a proactive, hands-on Assistant Service Manager with a genuine passion for enhancing the quality of life of the people you support. This is an excellent opportunity for someone with leadership experience within social care who thrives in a fast-paced environment and brings a positive, solution-focused approach.
About the Service
This dedicated support service provides care for three adults with learning disabilities, physical disabilities and complex communication needs. Individuals have complex medical needs and require a high level of personal care, including moving and handling support, with one individual requiring PEG feeding. The service is located in a peaceful rural setting, creating a rewarding working environment. Due to limited public transport access, candidates must hold a full UK driving licence and have access to their own vehicle.
The Role
As Assistant Service Manager, you will work closely with the Service Manager to help deliver a safe, empowering and high-quality service. You will play an active role in supporting and developing staff while promoting person-centred care and independence. Key responsibilities include:
- Supporting and leading a positive and successful staff team
- Promoting independence through positive risk-taking while maintaining safeguarding standards
- Maintaining knowledge of policies, procedures and best practice guidelines
- Supporting recruitment, staff development and performance management
- Assisting with the day-to-day operational management of the service
- Acting as Service Manager in their absence where required
- Delivering direct support where needed, including personal care and complex support requirements
Working Pattern
Flexibility is essential for this role and you will be expected to work across varying shifts including:
- Early shifts: 7:00am–2:30pm
- Late shifts: 2:30pm–10:00pm
- Bank holidays and weekend shifts across a seven-day rota
- Participation in the on-call rota
- Occasional waking night or sleep-in shifts where required
- Dedicated administration time to support planning and service oversight
Benefits
Our client offers an excellent benefits package including:
- High-quality training and career development opportunities
- Paid enhanced DBS check
- Flexible working opportunities
- Employee shopping discounts including Blue Light Card benefits
- Paid annual leave (pro rata)
- Contributory pension scheme with life assurance
- Free and confidential 24/7 wellbeing, health and counselling support
- Employee referral scheme with bonuses of up to £500
Requirements
- Experience within health and social care, ideally in a supervisory, senior support or leadership role
- Full UK driving licence with access to your own vehicle
- Strong communication and leadership skills
- Compassionate and person-centred approach
- Ability to lead by example and work flexibly
If you are looking for a rewarding opportunity where you can make a real impact and progress your career in social care, apply today through Eleven 11 Recruitment.
Please note: Unfortunately, our client is unable to offer visa sponsorship for this position. Applicants must already have the right to work in the UK.
Assistant Service Manager in Canterbury employer: Eleven Eleven Recruitment Ltd
Join a compassionate and dedicated team as an Assistant Service Manager in the serene surroundings of Canterbury, where your leadership will directly enhance the quality of life for individuals with complex needs. Our client offers a supportive work culture with a strong emphasis on employee development, flexible working arrangements, and a comprehensive benefits package, including high-quality training and 24/7 wellbeing support. This role not only allows you to make a meaningful impact but also provides ample opportunities for personal and professional growth in the rewarding field of social care.
Contact Details:
Eleven Eleven Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Canterbury
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Eleven Eleven Recruitment Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Eleven Eleven Recruitment Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Eleven Eleven Recruitment Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Eleven Eleven Recruitment Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager in Canterbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Eleven Eleven Recruitment Ltd:Before hitting send, make sure to tailor your application specifically to Eleven Eleven Recruitment Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Eleven Eleven Recruitment Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
