At a Glance
- Tasks: Lead and develop the service department, driving growth and enhancing quality.
- Company: Elevators Ltd specializes in high-quality lift services and is expanding its business.
- Benefits: Enjoy a competitive salary, company car, and 39 days of paid holiday.
- Why this job: Shape the future of our service division in a rewarding leadership role.
- Qualifications: Proven experience in lift service management and strong leadership skills required.
- Other info: Opportunity to work closely with the Managing Director and drive commercial success.
The predicted salary is between 44000 - 52000 £ per year.
Head of Service
Elevators LtdDrive Growth, Enhance Quality, and Lead a Winning TeamElevators Ltd is a specialist lift company
focused on delivering high-quality lift services and expanding our business. We are looking for an experienced and dynamic
Head of Service
to take full ownership of our service department and lead it to new levels of excellence. This is a fantastic opportunity to build on our strong foundations, enhance operations, and develop a highly skilled, customer-focused team.Key ResponsibilitiesComplete Department Ownership:
Lead and develop the service department, ensuring continuous improvement and business growth.Drive Business Growth:
Expand our service operations, delivering outstanding service quality and customer satisfaction.Process Improvement:
Identify opportunities to enhance efficiency, service quality, and team performance.CRM Implementation:
Oversee the successful rollout of our new CRM system ( Job Logic ), ensuring seamless adoption and integration.Team Leadership:
Manage and support the
Repairs Manager, Assistant Service Manager, Service Coordinator, and a team of engineers , developing them into a high-performing unit.Operational Excellence:
Implement and refine management processes to boost efficiency and elevate our service standards.Continuous Development:
Take ownership of enhancing
Elevators Ltd , strengthening its position as a
well-structured, highly efficient, and widely respected
lift service provider.About YouMust have proven experience in lift service management
, with a strong track record of leading service teams and improving operations.Strong leadership skills with the ability to
motivate, develop, and transform teams .Experience in
service sales
and driving commercial success.A problem-solver who thrives in a
fast-paced and evolving
environment.Self-motivated with a commitment to continuous learning and process improvement.Capable of working independently while collaborating closely with the
Managing Director .What We OfferSalary:
£55,000 – £65,000Company Car39 Days Paid Holiday
(including statutory days)A rewarding leadership role in a growing company with exciting career prospects.This is your opportunity to take on a pivotal role in shaping the future of our service division. If you have the
lift service management experience, vision, and leadership
to make a real impact, we want to hear from you.
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Locations
Lift Service manager employer: Elevators Ltd
Contact Detail:
Elevators Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in lift service management. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to continuous improvement, which is crucial for this role.
✨Tip Number 2
Network with professionals in the lift service industry. Attend relevant conferences or workshops where you can meet potential colleagues and learn about best practices. Building these connections can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven business growth and improved service quality in your previous roles. Being able to articulate your past successes will showcase your capability to lead and enhance operations at Elevators Ltd.
✨Tip Number 4
Research Elevators Ltd's current service offerings and identify areas for potential improvement. Presenting your ideas during the interview can demonstrate your proactive approach and genuine interest in contributing to the company's success.
We think you need these skills to ace Lift Service manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lift service management and leadership. Use specific examples that demonstrate your ability to drive business growth and improve operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Emphasize your proven track record in leading service teams and your commitment to continuous improvement.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team leadership, problem-solving, and experience with CRM systems. Provide concrete examples of how you've successfully implemented these skills in past roles.
Showcase Your Vision: Convey your vision for the service department in your application. Discuss how you plan to enhance operations and develop a customer-focused team, demonstrating your understanding of the company's goals.
How to prepare for a job interview at Elevators Ltd
✨Showcase Your Leadership Experience
Be prepared to discuss specific examples of how you've successfully led service teams in the past. Highlight your ability to motivate and develop team members, as this is crucial for the Head of Service role.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Share instances where you've identified issues and implemented effective solutions, especially in a fast-paced environment.
✨Discuss CRM Implementation Experience
Since overseeing the rollout of a new CRM system is part of the job, be ready to talk about any relevant experience you have with CRM systems. Explain how you ensured seamless adoption and integration in previous roles.
✨Emphasize Continuous Improvement Mindset
Convey your commitment to continuous learning and process improvement. Discuss how you've previously identified opportunities for enhancing efficiency and service quality within a team or department.