At a Glance
- Tasks: Lead resilience strategies and manage a high-performing team in a dynamic retail environment.
- Company: Join a leading retail and financial services business during an exciting growth phase.
- Benefits: Enjoy hybrid working, private healthcare, generous pension, and excellent career development opportunities.
- Other info: Collaborative culture with a focus on personal and professional growth.
- Why this job: Make a real impact on business continuity and operational resilience while shaping the future.
- Qualifications: Experience in operational resilience, team leadership, and stakeholder management is essential.
The predicted salary is between 65000 - 70000 £ per year.
A fantastic opportunity has arisen for an experienced resilience, business continuity or operational risk professional to join a leading retail and financial services business during an exciting period of growth and transformation. This is a highly visible role where you’ll partner closely with senior business leaders, helping shape resilience strategy across the retail division while leading a small but high-performing team.
We’re looking for someone who combines strong operational resilience and business continuity expertise with the confidence to influence senior stakeholders, lead through change, and build collaborative relationships across the business and supplier network.
The Role
Reporting into the Head of Retail Resilience, you’ll take ownership of the Retail Operational Resilience and Business Continuity frameworks, ensuring the business is prepared to respond effectively to disruption, incidents and supplier-related risks. You’ll work closely with executive committees, key stakeholders and third-party suppliers to identify vulnerabilities, develop resilience strategies and strengthen operational readiness across the organisation. This role will also lead and develop a team of 2 Analysts, making people leadership, coaching and stakeholder management a key part of the position.
Key Responsibilities
- Lead the delivery of Retail Operational Resilience and Business Continuity procedures
- Develop and maintain resilience strategies, testing cycles and response playbooks
- Own and enhance the local third-party supplier resilience framework
- Partner with senior stakeholders and executive committees to communicate resilience outcomes and risk
- Support the response to complex and impactful business incidents
- Drive governance and process improvements across resilience activities
- Lead, coach and develop a team of Resilience Analysts through an evolving business environment
- Work closely with Group Resilience teams to ensure alignment with wider business standards and strategy
What We’re Looking For
- Strong background within operational resilience, business continuity, third-party risk or related disciplines
- Previous people management and team leadership experience
- Comfortable influencing and communicating with senior stakeholders and leadership forums
- Experience building resilience frameworks, continuity plans and incident response strategies
- Strong understanding of supplier or outsourced service models would be advantageous
- Experience within retail, hospitality, financial services or other regulated environments would be beneficial
- Exposure to FCA/PRA operational resilience regulations is desirable but not essential
- Professional qualifications such as CBCI/MBCI would be advantageous
Most importantly, we’re looking for someone who can bring strong leadership, a collaborative approach and the ability to navigate change positively within a growing and evolving team.
Why Join?
You’ll be joining a business that genuinely invests in its people and offers an outstanding benefits package, including:
- Hybrid working
- Private healthcare
- Generous pension contribution
- Enhanced family leave policies
- Additional wellbeing day
- Annual leave purchase scheme
- Life assurance & income protection
- Gym and lifestyle discounts
- Share schemes and financial wellbeing support
- Excellent career development opportunities
If you’re an experienced resilience or business continuity professional looking for a role where you can make a real impact across a large-scale business, we’d love to hear from you.
Retail Resilience Manager - Business and Supplier in Sheffield employer: Elevation Recruitment Group
Join a leading retail and financial services business that prioritises employee well-being and professional growth. With a strong commitment to hybrid working, an exceptional benefits package, and a culture that fosters collaboration and innovation, this role offers the chance to make a significant impact while developing your career in a supportive environment. You'll be part of a dynamic team that values resilience and adaptability, ensuring you thrive during this exciting period of transformation.
Contact Details:
Elevation Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Resilience Manager - Business and Supplier in Sheffield
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your operational resilience and business continuity expertise. Share specific examples of how you've influenced change or led teams in the past – it’ll make you stand out!
✨Prepare for Interviews
Do your homework before interviews! Understand the company’s resilience strategies and think about how you can contribute. Prepare questions that show you’re genuinely interested in their operations and challenges.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Retail Resilience Manager - Business and Supplier in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Retail Resilience Manager role. Highlight your operational resilience and business continuity expertise, and don’t forget to mention any relevant leadership experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience with senior stakeholders and how you’ve successfully led teams through change.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to build resilience frameworks and manage risks. Numbers and outcomes speak volumes, so include them where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Elevation Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience and business continuity frameworks. Be ready to discuss specific strategies you've implemented in the past, as well as how they could apply to the role at this retail and financial services business.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed and developed teams before. Highlight your coaching style and how you foster collaboration among team members, especially in challenging situations.
✨Engage with Stakeholders
This position requires strong communication skills with senior stakeholders. Think of instances where you've influenced decision-making or communicated complex ideas effectively. Practise articulating these experiences clearly and confidently.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Prepare to discuss how you would handle disruptions or incidents, and outline your approach to developing resilience strategies that align with the company's goals.
