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- Tasks: Provide top-notch technical support and service to clients, troubleshooting and maintaining equipment.
- Company: Join a leading business in digital transformation solutions, making an impact in the tech world.
- Benefits: Enjoy 25 days annual leave, flexible hours, and a competitive referral scheme.
- Why this job: Be part of a dynamic team, mentor others, and drive technical discussions in a supportive culture.
- Qualifications: Looking for problem solvers with a knack for tech and great communication skills.
- Other info: Opportunity to work in Glasgow with enhanced family-friendly policies and professional development support.
The predicted salary is between 33000 - 77000 £ per year.
Elevation Recruitment Group is working with a market-leading business specialising in developing and integrating digital transformation solutions. They are looking for a Service Engineer to join their site in Glasgow. Salary: up to £55,000 Benefits: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Life Assurance Pension Payment of professional membership fees Healthy Extras – Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family-friendly policies The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction. Key Responsibilities of the Service Engineer will include: Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident Liaise with Clients to arrange planned trips and organise their specific requirements Mentor and guide junior engineers Drive technical discussions with the project teams and identify and resolve techni…
Service Engineer - Glasgow employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Glasgow
✨Tip Number 1
Familiarize yourself with the latest digital transformation solutions and technologies relevant to the role. This will not only help you in technical discussions but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Practice your troubleshooting skills by working on real-life scenarios or case studies. Being able to showcase your problem-solving abilities during interviews can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience in mentoring and guiding junior engineers. Highlight specific examples where you've successfully led a team or contributed to their development, as this is a key responsibility of the role.
We think you need these skills to ace Service Engineer - Glasgow
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in technical support, troubleshooting, or customer service. Use specific examples that demonstrate your ability to handle client incidents effectively.
Showcase Technical Skills: Detail your technical skills relevant to the role, such as familiarity with digital transformation solutions or specific equipment maintenance. Mention any certifications or training that enhance your qualifications.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention why you are interested in working with this market-leading business and how you can contribute to their success.
How to prepare for a job interview at Elevation Recruitment Group
✨Show Your Technical Expertise
Be prepared to discuss your technical skills in detail. Highlight your experience with troubleshooting and maintaining equipment, as well as any specific technologies or systems you have worked with that are relevant to the role.
✨Demonstrate Customer Service Skills
Since the role involves a high level of client interaction, be ready to share examples of how you've successfully handled customer issues in the past. Emphasize your ability to communicate effectively and ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as a client incident requiring immediate attention. Practice articulating your thought process and decision-making skills in these scenarios.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s digital transformation solutions and the team dynamics. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
