Order Management Manager

Order Management Manager

Coventry Full-Time 40000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the order management team and optimise supply chain operations.
  • Company: Join a leading Fabrication Manufacturer in Greater Coventry.
  • Benefits: Competitive salary, bonus scheme, generous pension, and 25 days holiday.
  • Why this job: Make a real impact by improving customer satisfaction and operational efficiency.
  • Qualifications: 5+ years in production planning and strong team leadership skills.
  • Other info: Dynamic role with opportunities for continuous improvement and career growth.

The predicted salary is between 40000 - 46000 £ per year.

Elevation Procurement & Supply Chain are delighted to be partnered with a leading Fabrication Manufacturer in Greater Coventry.

A role sitting in the management structure, that will see the success candidate lead the operation and develop the supply chain function.

The Order Management Manager is responsible for providing an integrative approach to the customer demand, stock, production control and planning aspects of our Supply chain, working in unison with Sales, Purchasing, Production, Warehouse and Logistics.

The post holder will build professional, collaborative working relationships with many stakeholders;
Internally; Sales, Purchasing, Production, Warehouse and Logistics, to ensure there are no bottlenecks or shortages preventing the business from meeting our customers’ requirements or the delivery of finished goods.

Externally; Customers and Suppliers (external & intercompany), building relationships, challenging information and managing expectations.

Duties & Responsibilities include:

  • Manage, motivate and coach the order management team.
  • Working through direct reports, ensure all PC&L employees are effectively being utilised and working to maximum potential.
  • Work internally and directly with the customer to understand the immediate and longer term orderbook requirements. Ensure all information is captured within SAP.
  • Support the Production Planner with the coordination of raw materials, in-process materials and purchased parts to support production/delivery requirements in order to meet customer demand.
  • Lead and support the Production Planner to fully utilise SAP to create plans, schedules and work instructions to enable production output to meet customer demand.
  • Work with Production Management to determine sufficient manpower to ensure customer demands are met on time and in full.
  • Own the SIOP process, develop accurate and achievable immediate & medium term SIOP plans working in conjunction with production.
  • Manage KPI’s, status reports and present to the Senior team when necessary.
  • Support when necessary with additional site related continuous improvement processes that maybe outside your span of influence.
  • Attend Customer reviews, identify, take ownership and resolve/implement relevant customer supply chain process issues/improvements.
  • Key Skills:

  • Minimum of 5 years experience of full production planning responsibilities within a fast moving manufacturing environment
  • Proven experience of building, developing, managing and leading high performing teams
  • Fluency and proficiency in the practical application of ERP/MRP (ideally SAP), including, scheduling logic, order policies, input/output control, product structures, routings, shop floor control, and product family manufacturing strategies
  • Proven experience of Senior Stakeholder Management (internal & external)
  • High levels of commercial acumen
  • Financial acumen
  • Package on offer:

  • £50,000 – £55,000+ Group Bonus Scheme paying up to £10k + Pension 7% employee / 13% employer + 25 days + 8 stats Holiday
  • Onsite
  • Elevation Recruitment Group’s Procurement and Supply Chain division work with a vast range of businesses across Yorkshire and Humberside, Lincolnshire and Midlands regions.

    Order Management Manager employer: Elevation Recruitment Group

    Elevation Procurement & Supply Chain is an exceptional employer, offering a dynamic work environment in Greater Coventry where innovation and collaboration thrive. As an Order Management Manager, you will benefit from a competitive salary, generous bonus scheme, and a robust pension plan, all while being part of a supportive culture that prioritises employee growth and development. With opportunities to lead high-performing teams and engage with key stakeholders, this role promises a rewarding career path in a leading Fabrication Manufacturer.
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    Contact Detail:

    Elevation Recruitment Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Order Management Manager

    ✨Tip Number 1

    Network like a pro! Connect with people in the industry on LinkedIn and attend local events. Building relationships can open doors to opportunities that aren’t even advertised.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their supply chain processes and think about how your experience aligns with their needs. We want you to shine!

    ✨Tip Number 3

    Practice your pitch! Be ready to explain how your skills in order management and team leadership can benefit the company. Confidence is key, so let your passion for the role show!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

    We think you need these skills to ace Order Management Manager

    Order Management
    Supply Chain Management
    Production Planning
    Team Leadership
    Stakeholder Management
    ERP/MRP Systems (SAP)
    Scheduling Logic
    Commercial Acumen
    Continuous Improvement
    KPI Management
    Customer Relationship Management
    Collaboration Skills
    Problem-Solving Skills
    Coaching and Mentoring

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Order Management Manager role. Highlight your experience in production planning and team management, and don’t forget to mention your proficiency with SAP. We want to see how your skills align with what we’re looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built relationships with stakeholders and improved supply chain processes. We love a good story that showcases your achievements!

    Showcase Your Leadership Skills: As an Order Management Manager, leading a team is key. Make sure to highlight your experience in managing and motivating teams. We want to know how you’ve developed high-performing teams in the past and how you plan to do it with us!

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!

    How to prepare for a job interview at Elevation Recruitment Group

    ✨Know Your Supply Chain Inside Out

    Before the interview, make sure you understand the key aspects of supply chain management, especially in a manufacturing context. Brush up on your knowledge of ERP/MRP systems like SAP, as well as production planning and inventory control. This will help you speak confidently about how you can contribute to the role.

    ✨Showcase Your Leadership Skills

    As an Order Management Manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your capability to lead high-performing teams.

    ✨Build Relationships with Stakeholders

    The role requires strong stakeholder management skills. Be ready to discuss how you've built and maintained relationships with both internal teams and external partners. Highlight any experiences where you’ve had to manage expectations or resolve conflicts, as this will show your ability to navigate complex interactions.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities in real-world scenarios. Think about potential bottlenecks in the supply chain and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.

    Order Management Manager
    Elevation Recruitment Group
    Location: Coventry
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