At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues across hardware, software, and network systems.
- Company: Join a well-established organisation in the manufacturing/logistics sector.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Enjoy a fast-paced environment with occasional local travel.
- Why this job: Be the go-to IT expert and make a real impact on site operations.
- Qualifications: Previous IT support experience and strong problem-solving skills required.
The predicted salary is between 28000 - 35000 £ per year.
Location: Harrogate – Site Based (with occasional local travel)
Elevation Tech & Transformation is working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site. This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.
The Role:
You’ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.
Key Responsibilities:
- Provide day-to-day IT support across hardware, software, and network infrastructure
- Troubleshoot and resolve issues across desktops, servers, and warehouse systems
- Support and maintain Microsoft 365 environment
- Assist with network support (ideally Cisco-based environments)
- Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
- Support site operations, including manufacturing and logistics systems
- Participate in system upgrades, rollouts, and continuous improvements
- Liaise with third-party vendors and internal stakeholders
What We’re Looking For:
- Previous IT support experience within a manufacturing or logistics environment (essential)
- Strong understanding of networking principles (Cisco experience preferred)
- Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
- Solid knowledge of Microsoft 365
- Hands-on, proactive approach with strong problem-solving skills
- Ability to work independently in a site-based role
- Full UK driving licence (for local site travel)
If you’re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step! Apply now or get in touch for more details.
Information Technology Support Technician in Manchester employer: Elevation Recruitment Group
At Elevation Tech & Transformation, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Harrogate site provides a supportive environment where IT Support Technicians can thrive, with opportunities for professional growth and development in the fast-paced manufacturing and logistics sector. Enjoy competitive benefits and the chance to make a real impact by ensuring our critical systems run smoothly, all while being part of a dedicated team that values your contributions.
Contact Details:
Elevation Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Support Technician in Manchester
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events to connect with folks in the manufacturing and logistics sectors. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365, Cisco networks, or ERP systems, make sure to highlight these in conversations. Practical examples of how you've solved problems can really impress potential employers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Information Technology Support Technician in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT support experience, especially in manufacturing or logistics. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on troubleshooting and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. Share specific examples of how you've supported IT systems in previous roles, and let us know what excites you about this opportunity.
Show Off Your Technical Skills:We’re looking for someone with solid knowledge of Microsoft 365 and networking principles, ideally with Cisco experience. Make sure to mention any relevant certifications or projects that demonstrate your expertise in these areas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Elevation Recruitment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, networking principles, and ERP/Warehouse Management systems. Be ready to discuss specific examples of how you've supported these technologies in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've successfully troubleshot IT issues. Highlight your hands-on approach and how you resolved problems quickly, especially in a fast-paced environment like manufacturing or logistics.
✨Familiarise Yourself with the Company
Do some research on the organisation you're interviewing with. Understand their operations, challenges, and how your role as an IT Support Technician can contribute to keeping their systems running smoothly.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about their current IT challenges, the tools they use, and how the IT support team collaborates with other departments. This shows your genuine interest in the role and the company.
