Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot systems in a fast-paced environment.
- Company: Join a well-established organisation in the manufacturing/logistics sector.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
- Other info: Enjoy a mix of desk-based support and on-the-ground troubleshooting.
- Why this job: Be the go-to IT expert and make a real impact on operations.
- Qualifications: Experience in IT support, especially in manufacturing or logistics, is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Harrogate – Site Based (with occasional local travel)
Elevation Tech & Transformation is working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site. This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.
The Role:
You’ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.
Key Responsibilities:
- Provide day-to-day IT support across hardware, software, and network infrastructure
- Troubleshoot and resolve issues across desktops, servers, and warehouse systems
- Support and maintain Microsoft 365 environment
- Assist with network support (ideally Cisco-based environments)
- Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
- Support site operations, including manufacturing and logistics systems
- Participate in system upgrades, rollouts, and continuous improvements
- Liaise with third-party vendors and internal stakeholders
What We’re Looking For:
- Previous IT support experience within a manufacturing or logistics environment (essential)
- Strong understanding of networking principles (Cisco experience preferred)
- Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
- Solid knowledge of Microsoft 365
- Hands-on, proactive approach with strong problem-solving skills
- Ability to work independently in a site-based role
- Full UK driving licence (for local site travel)
If you’re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step! Apply now or get in touch for more details.
IT Support Technician in Harrogate employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Harrogate
✨Tip Number 1
Network, network, network! Get chatting with folks in the industry, whether it's at local meetups or online forums. You never know who might have a lead on that perfect IT Support Technician role.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365 or Cisco networks, make sure to highlight that in conversations. Bring examples of how you've solved problems in past roles to really impress.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 4
Check out our website for openings! We’re always looking for talented individuals like you. Applying through us can give you a better shot at landing that IT Support Technician gig.
We think you need these skills to ace IT Support Technician in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous IT support experience, especially in manufacturing or logistics. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on approach and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this IT Support Technician role. Mention your familiarity with Microsoft 365 and any experience with ERP or Warehouse Management systems to grab our attention.
Show Off Your Technical Skills: When filling out your application, make sure to list all relevant technical skills, especially networking principles and any Cisco experience. We love seeing candidates who are proactive and have a solid understanding of the tools we use!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Elevation Recruitment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, networking principles, and any ERP or Warehouse Management systems. Be ready to discuss specific examples of how you've supported these technologies in previous roles.
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've successfully troubleshot IT issues. Think about the steps you took, the challenges you faced, and how you resolved them. This will demonstrate your hands-on approach and proactive mindset.
✨Familiarise Yourself with the Company
Research the organisation's operations in manufacturing and logistics. Understanding their specific challenges can help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about their current IT projects or how they measure success in the IT support role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.