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- Tasks: Provide hands-on IT support and troubleshoot issues across hardware, software, and networks.
- Company: Join a well-established organisation in the manufacturing/logistics sector.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
- Other info: Enjoy a fast-paced environment with occasional local travel.
- Why this job: Be the go-to IT expert and keep critical systems running smoothly.
- Qualifications: Previous IT support experience and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Harrogate – Site Based (with occasional local travel)
Elevation Tech & Transformation is working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site. This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.
The Role:
- You’ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported.
- This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.
Key Responsibilities:
- Provide day-to-day IT support across hardware, software, and network infrastructure
- Troubleshoot and resolve issues across desktops, servers, and warehouse systems
- Support and maintain Microsoft 365 environment
- Assist with network support (ideally Cisco-based environments)
- Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
- Support site operations, including manufacturing and logistics systems
- Participate in system upgrades, rollouts, and continuous improvements
- Liaise with third-party vendors and internal stakeholders
What We’re Looking For:
- Previous IT support experience within a manufacturing or logistics environment (essential)
- Strong understanding of networking principles (Cisco experience preferred)
- Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
- Solid knowledge of Microsoft 365
- Hands-on, proactive approach with strong problem-solving skills
- Ability to work independently in a site-based role
- Full UK driving licence (for local site travel)
If you’re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step! Apply now or get in touch for more details.
Information Technology Support Technician in Harrogate employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Technician in Harrogate
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Harrogate. It’s a great way to meet people in the field and get your name out there. Plus, you never know who might have a lead on that perfect IT Support Technician role!
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with professionals in the manufacturing and logistics sectors. Share your expertise and engage with relevant content to show you’re passionate about IT support.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues with Microsoft 365 or network problems. Practising these responses will help you feel more confident when it’s time to shine!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen and ready to jump into the action at our Harrogate site!
We think you need these skills to ace Information Technology Support Technician in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially in manufacturing or logistics. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or systems you've worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to keeping our critical systems running smoothly. Keep it concise but engaging!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing a proactive approach, so share any specific challenges you faced and how you resolved them!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team in Harrogate!
How to prepare for a job interview at Elevation Recruitment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT support, especially in manufacturing and logistics. Be ready to discuss your experience with hardware, software, and network infrastructure, as well as any specific systems like ERP and WHM that you've worked with.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled tricky IT issues in the past. Think about times when you had to troubleshoot on the ground or provide desk-based support, and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Microsoft 365 and Networking
Since this role involves supporting a Microsoft 365 environment and ideally Cisco networks, make sure you can talk confidently about your experience with these technologies. Brush up on any recent updates or features that might come up during the interview.
✨Demonstrate Your Proactive Approach
Employers love candidates who take initiative. Be prepared to discuss how you've contributed to system upgrades or continuous improvements in previous roles. Highlight any projects where you took the lead or suggested enhancements that benefited the team.