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For Companies At a Glance
- Tasks: Deliver top-notch customer service and resolve queries for UK and international clients.
- Company: Join a leading manufacturer known for its dynamic work culture in Sheffield.
- Benefits: Enjoy a competitive salary of up to £25,000 and a supportive office environment.
- Why this job: Be part of a fast-paced team that values exceptional service and personal growth.
- Qualifications: Strong communication skills and a proactive approach are essential; teamwork is key.
- Other info: Office hours are Mon-Thurs 9AM-5PM and Fri 8:30AM-4:30PM.
The predicted salary is between 20000 - 30000 £ per year.
Up to £25,000
Office based
Mon – Thurs 9AM – 5PM / Fri 8.30AM – 4.30PM
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our Client, a leading manufacturer, as a Customer Service Advisor in Sheffield.
Customer Service Advisor Responsibilities:
Customer Service Advisor Experience:
Customer Service Advisor employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Practice your communication skills. Since excellent verbal and written communication is key for a Customer Service Advisor, consider role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues or improved a process, as these will be valuable during discussions.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and helps you assess if the company culture aligns with your values, making you a more attractive candidate.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise your communication skills and any previous roles where you successfully resolved customer issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've delivered exceptional service in the past and how you can contribute to the company's success.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities and teamwork experience. Use bullet points to make these skills stand out, as they are crucial for the Customer Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Elevation Recruitment Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would address customer concerns or complaints, as well as how you would liaise with other departments to ensure a seamless experience.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, be prepared to showcase your written and verbal skills during the interview. Practice articulating your thoughts clearly and concisely, and consider using the STAR method to structure your responses.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss instances where you've successfully solved problems or handled difficult situations. This will show that you have a proactive mindset and can effectively manage challenges.
