Customer Service Administrator

Customer Service Administrator – Sherburn in Elmet, Leeds – £24,500 – Monday to Thursday 8am – 4:30pm, Friday 8am – 12:30pm – Fantastic benefits package Join our Client, a successful manufacturing business in Leeds! As the business continue to grow, they are seeking a detail-oriented Customer Service candidate to contribute to their success. Key Responsibilities: Receive and review customer orders, ensuring accuracy and completeness Enter order information into the system with a high degree of precision Collaborate with other departments to confirm product availability and delivery timelines Communicate with customers to clarify order details or address any issues that may arise Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfilment Monitor and update order statuses, keeping customers informed of any changes Resolve order discrepancies and address customer inquiries in a professional and timely manner Maintain thorough and accurate records of all order-related activities Experience required of the role: Previous experience in order processing or a related field is preferred Experience with SAP is desired Exceptional attention to detail and accuracy Strong organisational and multitasking abilities Effective communication skills, both written and verbal