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- Tasks: Analyze customer data to drive sales and market share for a leading e-commerce brand.
- Company: Join a top product-based manufacturer making waves in the e-commerce space.
- Benefits: Enjoy hybrid working, bonus schemes, private healthcare, and 25 days annual leave!
- Why this job: Be part of a dynamic team influencing key business decisions and maximizing sales opportunities.
- Qualifications: E-commerce experience is a plus; strong analytical and communication skills are essential.
- Other info: Flexible hours, free parking, and a day off for your birthday!
The predicted salary is between 30000 - 40000 £ per year.
Role: Customer Insights & Data Specialist -Ecommerce
Location: Doncaster
Salary: £30k- £40k DOE
Working Hours: 08:30am – 16:30pm – Hybrid Working Pattern
Benefits:
- Hybrid working
- Bonus scheme
- Pension with match funding (up to 8.5%)
- 25 days annual leave, increasing by an extra day for every 5 years of service
- GIVE – employee voluntary programme
- Flexible working
- Life assurance
- Private Healthcare subsidised
- Employee assistance programme
- Enrolment into health cash plan (Westfield Health)
- Cycle to work scheme
- Long Service Awards
- Day off for your birthday
- Free parking at the office
Position Overview:
Elevation Recruitment Group’s – Marketing Division are pleased to be working with a market leading product based manufacturer. We are searching for a Customer Insights and Data Specialist. This role forms part of the European Regional Amazon Structure. Reporting to the E-Commerce Key Account Manager, you will be responsible for supporting the organisation to make decisions based on customer and marketing related data. Using various analytical techniques to understand trends and make appropriate recommendations to the business in order to identify new opportunities and maximise sales.
Responsibilities:
Present weekly reporting of Amazon KPIs for Retail, Marketing andoperations.
Provide clear insights and recommendations to the Amazon Europe team toensure the correct activities are put in place to drive sales and gainmarket share. This can range from supply chain metricsthrough to category and sku level performance.
Provide standardised reporting to the regionalAmazon team, business teams and local country teams to drive efficiency and reduce time in report creation.
Be the Amazon team’s key point of contact for external data service providers, ensuring any issues are resolved in a timely manner.
Creation and development of dashboards to present key data points that allow the businessto monitor performance and take appropriate action.
Focus on identifying areas that can drive sales and profitability improvement..
Make strategicrecommendations based on market trends.
Provide ad hoc support to other team members as and when required.
Requirements:
Previous e-commerce or marketplace (Amazon) experience would be an advantage.
Strong analytical skills.
Keen interest in e-commerce and digital marketing.
Excellent communication and organisation skills.
Able to influence others.
Ability to analyse sales activity and data.
Understand financial budgets and targets, product pricing and margin.
Self-motivated with a proven ability to manage time and meet deadlines.
Presentation skills.
Able to work in a team and work independently when required.
Good knowledge of Microsoft packages including Excel and PowerPoint
Adaptable to change.
Desirable but not essential
European language in addition to English.
Business school or university degree in Business Studies, Marketing, or related field.
Experience using Amazon’s Vendor Central and AMS portals.
Knowledge/experience of other online resellers in addition to Amazon.
Customer Insights & Data Specialist employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insights & Data Specialist
✨Tip Number 1
Familiarize yourself with Amazon's Vendor Central and AMS portals. Understanding these platforms will not only help you in the role but also show us that you're proactive and knowledgeable about the tools we use.
✨Tip Number 2
Brush up on your analytical skills, especially in relation to e-commerce data. Being able to interpret sales activity and market trends will be crucial for making strategic recommendations.
✨Tip Number 3
Practice your presentation skills! You'll need to present insights and recommendations clearly to various teams, so being confident in your delivery will set you apart.
✨Tip Number 4
Network with professionals in the e-commerce space. Engaging with others in the industry can provide valuable insights and may even lead to referrals or recommendations for our position.
We think you need these skills to ace Customer Insights & Data Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and data analysis. Emphasize any previous roles where you supported decision-making through customer insights or analytical techniques.
Craft a Compelling Cover Letter: In your cover letter, express your keen interest in the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as presenting KPIs or creating dashboards.
Showcase Analytical Skills: Provide concrete examples of how you've used analytical skills to drive sales or improve profitability in past roles. This could include specific projects or outcomes that demonstrate your ability to analyze data effectively.
Highlight Communication Skills: Since the role requires excellent communication and organization skills, include examples of how you've successfully influenced others or collaborated within a team to achieve common goals.
How to prepare for a job interview at Elevation Recruitment Group
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used analytical techniques in previous roles. Highlight any experience with data interpretation, especially related to e-commerce or Amazon, as this will be crucial for the position.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities outlined in the job description. Be ready to explain how your past experiences align with tasks like presenting KPIs and creating dashboards, demonstrating your understanding of the role.
✨Communicate Clearly and Effectively
Since excellent communication skills are essential, practice articulating your thoughts clearly. Prepare to discuss how you can influence others and provide insights that drive sales, as this will be a significant part of your role.
✨Demonstrate Your E-commerce Knowledge
Stay updated on current trends in e-commerce and digital marketing. Be prepared to discuss how these trends can impact the business and share any relevant experiences you have with platforms like Amazon.
