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- Tasks: Provide top-notch motor repair services and ensure customer satisfaction.
- Company: Join Driven Automotive Solutions, a leader in automotive repair excellence.
- Benefits: Enjoy a collaborative work environment and opportunities for skill development.
- Why this job: Be part of a team that values quality, speed, and customer experience.
- Qualifications: No specific qualifications required; just a passion for cars and teamwork.
- Other info: Flexible shifts available to fit your schedule.
Purpose of Role
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
* Deliver a best-in-class motor repair service to all our customers.
* Working to approved repair methods providing expert technical repair services to accident damaged motor vehicles.
* Deliver an effortless customer experience, treating every customer as if they’re our first.
* Create a customer focused culture that will support the delivery of our customer measures of speed, quality, ease and recommend
* Building high quality collaborative relationships with all your colleagues, suppliers and business partners.
Customer
Deliver an effortless customer experience; contribute to a customer focused culture that will support the delivery of our customer measures of speed, quality and ease. To achieve this:
* Positively influence each vehicle through the repair process by managing your own time effectively.
* Contributing to the team, productivity and attendance targets.
* Facilitate an effortless customer experience by delivering quality and timely repairs.
* Manage the on-site vehicle receival and handover Procedures each day, ensuring your representing the Driven Automotive Solutions brand to the highest standards
* Ensure an effortless customer experience by delivering accurate and timely feedback to the customer services team leader.
Repair Volume
Deliver right first-time high-quality repairs in line with business targets and customer volumes. Deliver this by:
* Producing quality work in line with planned output provided by the central support team.
* Develop and maintain and strong work relationship with the Central office production team to schedule repair volumes into your centre in accordance with your shift pattern and work in progress
* Ability to self-manage your time to ensure all work allocated to your centre is completed in-line with booking slots and customer expectation levels
* Assist in areas of the business where your training and experience allow you to do so
Multi-skilled Automotive Repair technician employer: Elevation People Solutions
Contact Detail:
Elevation People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-skilled Automotive Repair technician
✨Tip Number 1
Familiarise yourself with the latest automotive repair techniques and technologies. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in a fast-evolving industry.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously delivered exceptional service. Being able to discuss specific instances where you positively influenced a customer's experience can set you apart from other candidates.
✨Tip Number 3
Network with current employees or professionals in the automotive repair field. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss how you manage your time effectively in a busy workshop environment. Highlighting your ability to prioritise tasks and meet deadlines will resonate well with the hiring team, as it aligns with their focus on productivity and quality.
We think you need these skills to ace Multi-skilled Automotive Repair technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Multi-skilled Automotive Repair Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in automotive repair, customer service, and teamwork. Use specific examples to demonstrate your ability to deliver high-quality repairs and manage time effectively.
Showcase Customer Focus: Since delivering an effortless customer experience is crucial, include examples of how you've positively influenced customer interactions in past roles. This could be through effective communication or ensuring timely service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the automotive repair industry.
How to prepare for a job interview at Elevation People Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various automotive repair techniques. Highlight specific examples of repairs you've successfully completed, especially those that align with the company's focus on quality and efficiency.
✨Emphasise Customer Service
Since delivering an effortless customer experience is key, think of instances where you went above and beyond for a customer. Be ready to explain how you handle customer feedback and ensure satisfaction.
✨Demonstrate Team Collaboration
The role requires building strong relationships with colleagues and partners. Share examples of how you've worked effectively in a team setting, contributing to productivity and achieving common goals.
✨Time Management Skills
Discuss how you manage your time effectively during busy periods. Provide examples of how you've prioritised tasks to meet deadlines while maintaining high-quality work, which is crucial for this position.
