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- Tasks: Greet members, sell memberships, and provide top-notch customer service.
- Company: Join a vibrant team in the health and fitness industry.
- Benefits: Enjoy competitive pay, commissions, discounts, and wellness resources.
- Why this job: Make a positive impact on people's fitness journeys every day.
- Qualifications: Customer service experience and a passion for health and fitness.
- Other info: Great opportunities for career advancement and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a positive Assistant Manager to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, sell memberships, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Benefits:
- Sales Commissions
- Membership Benefits
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Free uniforms
Responsibilities:
- Enthusiastically greet members, prospective members, and guests
- Meet monthly sales goals
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring facility is clean and safe
Qualifications:
- Previous customer service experience preferred
- Sales skills
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency
Complete our short application today!
Full Time Customer Service Rep in Liverpool employer: Elevatesyracuse
Contact Detail:
Elevatesyracuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Service Rep in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you’ve made someone smile or solved an issue. Share these stories during your interview to showcase your experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help you feel more confident when you walk through that door.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Full Time Customer Service Rep in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for health and fitness. A positive attitude can really make your application stand out.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have. We love seeing how you've created smiles and resolved issues in the past. Tailoring your application to reflect our job description will show us you’re a perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Elevatesyracuse
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for in the health and fitness industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Service Rep, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully resolved issues or created positive interactions. This will demonstrate your natural people skills and passion for customer service.
✨Prepare for Common Questions
Think about common interview questions related to customer service and sales. Be ready to discuss how you would handle difficult situations or meet sales goals. Practising your responses can help you feel more confident during the interview.
✨Dress the Part
Since you'll be the face of the business, make sure to dress professionally and appropriately for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.