At a Glance
- Tasks: Manage VIP accounts and create unforgettable experiences for clients at Manchester United matches.
- Company: Join Elevate, a leader in premium sports hospitality with a focus on exceptional service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to thrive in a vibrant industry.
- Why this job: Be part of the excitement in sports while building relationships with VIP clientele.
- Qualifications: 2-3 years in sports or hospitality, excellent communication, and a proactive customer service mindset.
The predicted salary is between 30000 - 40000 £ per year.
Elevate is seeking a VIP Account Manager for their Premium Experiences division. This role focuses on cultivating relationships with VIP clientele at Manchester United while driving revenue through upselling initiatives.
The ideal candidate will have at least 2-3 years of experience in sports or hospitality industries, with strong communication skills and a proactive approach to customer service.
Responsibilities include managing VIP accounts and ensuring exceptional experiences during matchdays.
VIP Experiences Account Lead – Premium Sports Hospitality in Manchester employer: Elevate
Elevate is an exceptional employer that prioritises employee growth and development within the dynamic world of sports hospitality. With a vibrant work culture centred around teamwork and innovation, employees enjoy unique benefits such as exclusive access to high-profile events and opportunities to build lasting relationships with VIP clientele at iconic venues like Manchester United. Join us to be part of a passionate team dedicated to delivering unforgettable experiences while advancing your career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Experiences Account Lead – Premium Sports Hospitality in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Elevate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Elevate
Don't be shy about reaching out to Elevate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace VIP Experiences Account Lead – Premium Sports Hospitality in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Elevate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Elevate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
