Employment Investigation Specialist

Elevate is recruiting mid-level Employment Investigation Specialist, who will be responsible for managing routine workplace and policy-related investigations, while also serving as a quality and coaching resource for junior team members. This role handles medium-complexity matters from intake through draft findings, performs evidence review and fact analysis, and supports interview planning and execution. The Mid-Level Investigator is expected to exercise sound judgment, identify and elevate higher-risk issues appropriately, and ensure investigations are completed consistently, accurately, and in accordance with approved policies, procedures, and quality standards. This role is well-suited for professionals with experience in workplace investigations, employee relations, compliance investigations, legal operations, employment litigation support, or similar fact-finding environments.

This is a 3-month contract with the possibility of extension.

Specifically, Employment Investigation Specialist will

• Manage routine workplace and policy investigations from intake through draft findings, subject to established escalation protocols.
• Review documents, evidence, witness statements, and investigation materials to develop factual analyses and findings.
• Prepare investigation plans, chronologies, issue maps, evidence summaries, interview outlines, and draft reports.
• Conduct or support witness interviews and follow-up fact gathering activities as permitted by the engagement model.
• Draft investigation memoranda, findings summaries, recommendations, and supporting documentation.
• Review and refine the work product of junior investigators, including chronologies, evidence logs, summaries, and case documentation.
• Apply quality assurance standards and provide coaching and feedback to junior team members.
• Identify complex issues, legal concerns, policy interpretation questions, credibility issues, or high-risk matters requiring escalation.
• Maintain accurate case records and documentation within customer-approved case management systems.
• Meet productivity, quality, and service level expectations within a high-volume investigations environment.
• Support continuous improvement efforts, process enhancements, and knowledge-sharing initiatives across the team.

Experience

• 3-5 years of experience in workplace investigations, employee relations, HR case management, compliance investigations, legal operations, paralegal services, employment litigation support, or related fact-finding functions.
• Experience managing investigations, reviewing evidence, conducting interviews, or preparing investigation-related documentation.
• Experience working in structured environments with defined quality standards, escalation procedures, and service level requirements.
• Prior experience reviewing, coaching, or mentoring junior team members is preferred.

Skills for success

• Strong analytical and investigative skills, with the ability to assess facts, identify issues, and recognize gaps in available information.
• Excellent written communication skills, including the ability to draft clear, concise, and objective investigative documentation.
• Strong interviewing, note-taking, and evidence organization capabilities.
• Sound judgment regarding risk identification, issue escalation, and policy application.
• Ability to review and provide constructive feedback on the work of junior investigators.
• Strong attention to detail with the ability to manage multiple matters simultaneously.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Office applications and case management or workflow tools.
• Ability to maintain confidentiality and handle highly sensitive information appropriately.
• Ability to work effectively in a fast-paced, high-volume environment while maintaining quality standards.

Qualifications

• Bachelor's degree preferred.
• Degrees in Legal Studies, Criminal Justice, Human Resources, Business Administration, Political Science, Psychology, or related disciplines are preferred.
• Relevant professional certifications, paralegal certification, HR certifications, or investigation-related training are considered a plus.
• Equivalent combinations of education and relevant professional experience will be considered.

About Us

Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• Certified as a Great Place to Work® 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year
• Awarded the 2026 Workplace Honour for Culture, Belonging & Community
• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.