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- Tasks: Provide 2nd line IT support and troubleshoot tech issues in a dynamic environment.
- Company: Join a well-established engineering business that values reliable IT support.
- Benefits: Enjoy a competitive salary, 28 days holiday, private healthcare, and pension.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real impact by supporting critical business systems and enhancing infrastructure.
- Qualifications: Experience in 2nd line IT support and strong technical knowledge required.
The predicted salary is between 30000 - 35000 £ per year.
Location: Stockport, Greater Manchester
Salary: £30,000 - £35,000 PLUS 28 Days Holiday rising with service, Private Pension, Private Healthcare, Company Sick Pay and more!
We’re hiring an experienced IT Support Engineer to join a well-established engineering business that values robust infrastructure and reliable support. This role is ideal for someone confident working across both office and production environments and eager to play a key role in a growing IT function.
Responsibilities
- Provide 2nd line IT support across production, office, and remote users
- Troubleshoot and resolve hardware, software, and networking issues
- Maintain and manage Active Directory, Group Policy, DNS, and DHCP
- Support virtualised environments using VMWare and Hyper-V
- Configure and maintain firewalls, switches, and routers
- Assist with patching, upgrades, and general infrastructure projects
- Maintain accurate documentation for all technical procedures and changes
- Work closely with operations teams to ensure minimal downtime and high system performance
Requirements
- Proven experience in a 2nd line IT support role
- Strong technical knowledge of Windows Server and virtualisation platforms
- Hands-on experience with network devices (firewalls, switches, routers)
- Confident managing Active Directory environments
- Excellent troubleshooting skills and a structured approach to issue resolution
If you’re looking for a role where you can make an impact, apply your technical skills, and support critical business systems, we’d love to hear from you. Apply now for immediate consideration and interview.
IT Support Engineer in Stockport employer: Elevate Technology Group
Contact Detail:
Elevate Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Stockport
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It’s a great way to meet industry folks and get your name out there. Plus, you never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT support. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you’d troubleshoot specific issues or manage user requests. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace IT Support Engineer in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line IT support and showcases your technical skills. We want to see how your background aligns with the role, so don’t be shy about mentioning your hands-on experience with Windows Server, VMWare, and networking devices.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Engineer role and how you can contribute to our team. We love seeing genuine enthusiasm and a clear understanding of what we do.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled complex IT issues in the past. We’re looking for someone with excellent troubleshooting skills, so share specific instances where you resolved hardware or software problems effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server, VMWare, and networking devices. Be ready to discuss your hands-on experience with firewalls, switches, and routers, as well as how you've tackled troubleshooting in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved complex IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your structured approach to problem-solving and your ability to work under pressure.
✨Familiarise Yourself with the Company
Research the engineering business you're applying to. Understand their infrastructure needs and how your role as an IT Support Engineer can contribute to their success. This will show your genuine interest and help you tailor your responses during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about their current IT challenges or upcoming projects. This not only shows your enthusiasm for the role but also gives you insight into how you can make an impact from day one.