Elevate Technology Group in Sheffield is seeking an IT Helpdesk Team Lead to guide the helpdesk, mentor staff, and ensure timely issue resolution. The role combines hands-on support with team leadership and process improvements within an MSP environment.
You will oversee SLAs, manage tickets, and contribute to onboarding new clients while maintaining IT policy compliance. On-site work is expected in a fast-paced setting.
#J-18808-LjbffrMSP IT Helpdesk Team Lead - Lead, Resolve & Mentor in Sheffield employer: Elevate Technology Group
Elevate Technology Group is an exceptional employer, offering a dynamic work environment in Wembley where innovation and collaboration thrive. Employees benefit from hands-on experience with cutting-edge Microsoft 365 tools, alongside ample opportunities for professional growth and development within a supportive team culture. Join us to make a meaningful impact while enjoying a rewarding career in IT support.
