Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support across hardware, software, and user issues.
- Company: Established retail and logistics business in Nottingham with a supportive culture.
- Benefits: Enjoy 32 days holiday, private healthcare, company bonuses, and a pension scheme.
- Other info: Clear progression paths into management or project roles.
- Why this job: Kickstart your IT career with opportunities for growth and impactful projects.
- Qualifications: Basic IT support experience and a passion for technology.
The predicted salary is between 25000 - 30000 £ per year.
Location: Nottingham, Nottinghamshire
Salary: £25,000 - £30,000 per year
Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme
About the Role: We’re working with a long‑standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team. You'll be hands‑on across devices, infrastructure, cloud platforms and user support, contributing to day‑to‑day operations and ongoing IT improvement.
Key Responsibilities:
- Provide 1st and early 2nd Line support across hardware, software, network, and user issues
- Support Windows environments (10/11) and Active Directory (user/admin tasks)
- Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech
- Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive)
- Support user onboarding/offboarding, account permissions, password resets, device setup
- Help with the roll‑out of new hardware and software across multiple sites
- Work closely with the wider IT team on tickets, escalations, and mini‑projects
Technical Environment Includes:
- Windows 10/11, Microsoft 365, SharePoint, Teams
- Active Directory, Group Policy, basic PowerShell
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Printer management, AV software, remote support tools
- ERP and reporting systems (training provided)
Next Steps: This role offers clear progression into management or project‑based work.
IT Support Technician in Nottingham employer: Elevate Technology Group
Contact Detail:
Elevate Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Nottingham
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups or tech events in Nottingham to meet potential employers and fellow tech enthusiasts. You never know who might have a lead on your next job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support capabilities. Whether it’s a blog about troubleshooting tips or a GitHub repository showcasing your scripts, having something tangible can really impress hiring managers.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues or handle user queries. We recommend role-playing with a friend to get comfortable with your responses and show off your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace IT Support Technician in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Windows environments, Microsoft 365, and any relevant troubleshooting skills. We want to see how your background fits with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your problem-solving skills!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially with Active Directory, networking fundamentals, and any experience with remote support tools. We love seeing candidates who are hands-on and ready to tackle challenges!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Active Directory, and Microsoft 365. Be ready to discuss how you've tackled common issues in these areas, as well as any troubleshooting techniques you’ve used.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved IT issues in the past. Think about times when you provided 1st or 2nd line support and how you approached those challenges. This will demonstrate your hands-on experience and critical thinking.
✨Familiarise Yourself with the Company
Research the retail and logistics business you'll be interviewing with. Understand their operations and how IT plays a role in their success. This will help you tailor your answers and show that you're genuinely interested in contributing to their team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or opportunities for progression within the company. This shows your enthusiasm and helps you gauge if the role is the right fit for you.