At a Glance
- Tasks: Lead a team to deliver client implementations in fintech SaaS.
- Company: Dynamic fintech SaaS business focused on client delivery.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
- Why this job: Make a real impact by ensuring successful client implementations.
- Qualifications: Experience in SaaS or fintech, with strong client delivery skills.
The predicted salary is between 40000 - 45000 € per year.
We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager. This role sits firmly in client delivery / CS, not product or engineering management.
The role involves overseeing a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution led role suited to someone who enjoys being close to delivery, clients, and teams.
Key Responsibilities- Lead and support a team of delivery consultants delivering client implementations
- Oversee multiple client engagements running in structured delivery cycles
- Act as the senior escalation point for delivery issues and client concerns
- Ensure delivery activity is planned, prioritised, and executed effectively
- Track delivery progress, capacity, and outcomes using clear metrics
- Work closely with product and engineering teams, without direct line management
- Improve consistency, structure, and confidence across client delivery
- Experience delivering SaaS or fintech platforms into end clients
- Background in client delivery, implementations, or professional services
- Comfortable managing stakeholders and setting clear expectations
- Experience leading or mentoring delivery consultants or similar roles
- Organised, pragmatic, and commercially aware
If you are looking for your next challenge within Client Delivery / Implementation, apply now!
Delivery Manager in Manchester employer: Elevate Technology Group
Join a dynamic fintech SaaS business in Manchester, where as a Delivery Manager, you will be part of a collaborative and innovative work culture that prioritises client success and team empowerment. With a competitive salary and opportunities for professional growth, this role offers the chance to lead a dedicated team while making a tangible impact in the financial services sector. Embrace a supportive environment that values structured delivery and fosters strong relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and SaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Delivery Manager role!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in client delivery and implementations. Use specific examples to demonstrate how you’ve led teams and managed stakeholder expectations.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of structured delivery cycles. Be ready to discuss how you track progress and ensure accountability within your team. This will show you’re not just a fit for the role, but passionate about delivering results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Delivery Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in client delivery and any relevant SaaS or fintech projects you've worked on. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about client delivery and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Talk about how you've mentored others or managed teams in the past. We love seeing candidates who can inspire and guide their colleagues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Elevate Technology Group
✨Know Your SaaS Inside Out
Make sure you understand the specifics of SaaS and fintech platforms. Brush up on how these systems work, especially in relation to client delivery. Being able to discuss your experience with similar implementations will show that you're not just familiar with the industry but also ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves overseeing a team of delivery consultants, be prepared to share examples of how you've led teams in the past. Talk about your approach to mentoring and supporting team members, and how you’ve handled challenges in client delivery situations. This will demonstrate your capability to lead effectively.
✨Prepare for Stakeholder Management Questions
Expect questions about managing stakeholders and setting expectations. Think of specific instances where you successfully navigated client concerns or escalated issues. Highlight your communication skills and how you ensure everyone is on the same page throughout the delivery process.
✨Metrics Matter
Be ready to discuss how you track delivery progress and outcomes. Familiarise yourself with key performance indicators relevant to client delivery. Sharing how you've used metrics to improve processes or outcomes in previous roles will show that you’re results-driven and organised.
