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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with system upgrades.
- Company: Join a renowned global construction company in Belper.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, and more!
- Other info: Great opportunity for growth in a busy, professional setting.
- Why this job: Kickstart your IT career in a supportive and dynamic environment.
- Qualifications: Solid foundation in IT support and troubleshooting skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Belper, Derbyshire
Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!
Position Overview
We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day‑to‑day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.
Key Responsibilities
- Provide 1st and 2nd line support to internal users across multiple sites
- Troubleshoot and resolve hardware, software, and network issues
- Set up and configure new user accounts and devices
- Assist with system upgrades and project rollouts
- Maintain accurate records using the IT ticketing system
- Escalate complex issues to the infrastructure team as needed
- Support the IT team in ensuring secure and efficient operations
Technical Skillset
- Windows 10/11, Microsoft Office 365 Suite
- Active Directory – password resets, user management
- Basic networking – DNS, DHCP, TCP/IP
- Office 365 – Teams, Exchange, SharePoint
- Printer and peripheral support
- Experience with remote support tools
- Any exposure to Intune or Azure is a bonus
If you’re an IT professional with a hands‑on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.
IT Support Technician employer: Elevate Technology Group
Contact Detail:
Elevate Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you feel more confident. Focus on showcasing your troubleshooting skills and how you handle pressure.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the company and mention specific projects or values in your conversations. This shows you’re genuinely interested and not just sending out generic applications.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that IT Support Technician role. Plus, it’s a direct line to us, making it easier for you to stand out!
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess and any hands-on projects you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. We love seeing candidates who are genuinely excited about joining our team and contributing to our success.
Showcase Your Technical Skills: Be specific about your technical abilities in your application. Mention your experience with Windows 10/11, Office 365, and any networking knowledge you have. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft Office 365, and basic networking concepts like DNS and DHCP. Being able to confidently discuss these topics will show that you're ready to tackle the technical challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've successfully resolved IT issues in the past. Whether it's troubleshooting hardware or software problems, having specific scenarios ready will demonstrate your hands-on experience and ability to think on your feet.
✨Familiarise Yourself with the Company
Research the global construction company you're interviewing with. Understanding their projects and values can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the IT team's structure, ongoing projects, or the tools they use. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.