At a Glance
- Tasks: Support users and troubleshoot issues across Microsoft 365 and networking environments.
- Company: A growing IT Services business in Chesterfield with a supportive culture.
- Benefits: Exposure to diverse projects, career progression, and a collaborative team environment.
- Other info: Opportunity for remote work and involvement in exciting onboarding projects.
- Why this job: Gain hands-on experience and build your technical skills in a dynamic setting.
- Qualifications: Familiarity with Windows, Microsoft 365, and troubleshooting skills.
The predicted salary is between 25000 - 35000 € per year.
A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work. This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure.
Responsibilities
- Supporting users across Microsoft 365 environments
- Troubleshooting Windows desktop and server issues
- Managing users, permissions and policies within Active Directory / Entra ID
- Supporting networking issues
- Escalating and working alongside senior engineers on more complex issues
- Assisting with onboarding projects, migrations and hardware deployments
- Providing both remote and occasional onsite support where required
Technical Skillset
- Windows / Microsoft
- Microsoft 365
- Exposure to Intune, Azure Backup technologies
In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow.
Information Technology Support Technician employer: Elevate Technology Group
Join a dynamic IT Services business in Chesterfield, where you'll thrive in a supportive environment that values your growth and technical expertise. With opportunities to engage in diverse project work and collaborate with experienced engineers, this role offers a unique chance to expand your skillset across Microsoft technologies and networking. Embrace a culture of learning and progression as you contribute to a team dedicated to delivering exceptional support to a variety of clients.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Support Technician
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. It's a great way to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your troubleshooting successes, projects you've worked on, or any relevant certifications. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd handle specific issues with Microsoft 365 or Active Directory. We want you to feel confident when discussing your technical know-how!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Information Technology Support Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft technologies and troubleshooting skills. We want to see how you’ve tackled similar challenges in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about this role and how your skills align with our needs. A personal touch goes a long way in making your application stand out.
Showcase Your Technical Skills:Be specific about your technical skillset, especially with Windows, Microsoft 365, and networking. We love seeing candidates who can demonstrate their knowledge and experience in these areas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows desktop and server issues, and Active Directory. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Your Problem-Solving Skills
Prepare to demonstrate your approach to troubleshooting. Think of examples where you had to diagnose and fix a technical issue, especially in a mixed environment. This will show that you can handle the variety of challenges the role presents.
✨Be Ready for Teamwork Questions
Since you'll be working alongside senior engineers and supporting users, expect questions about teamwork and collaboration. Have examples ready that highlight your ability to work well with others, especially in high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of projects you might be involved in or how the team handles escalated issues. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
