At a Glance
- Tasks: Lead a team to deliver client implementations in fintech SaaS.
- Company: Dynamic fintech SaaS business focused on client delivery.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Join a collaborative team with opportunities for professional development.
- Why this job: Make a real impact by ensuring successful client implementations.
- Qualifications: Experience in SaaS delivery and strong stakeholder management skills.
The predicted salary is between 40000 - 45000 € per year.
We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager. This role sits firmly in client delivery / CS, not product or engineering management.
The role
You will oversee a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution led role suited to someone who enjoys being close to delivery, clients, and teams.
Key Responsibilities
- Lead and support a team of delivery consultants delivering client implementations
- Oversee multiple client engagements running in structured delivery cycles
- Act as the senior escalation point for delivery issues and client concerns
- Ensure delivery activity is planned, prioritised, and executed effectively
- Track delivery progress, capacity, and outcomes using clear metrics
- Work closely with product and engineering teams, without direct line management
- Improve consistency, structure, and confidence across client delivery
What We Are Looking For
- Experience delivering SaaS or fintech platforms into end clients
- Background in client delivery, implementations, or professional services
- Comfortable managing stakeholders and setting clear expectations
- Experience leading or mentoring delivery consultants or similar roles
- Organised, pragmatic, and commercially aware
If you are looking for your next challenge within Client Delivery / Implementation, apply now!
Delivery Manager employer: Elevate Technology Group
Join a dynamic fintech SaaS business in Manchester, where we prioritise a collaborative and innovative work culture that empowers our employees to thrive. As a Delivery Manager, you will benefit from competitive salary packages, opportunities for professional growth, and the chance to lead a dedicated team in delivering impactful solutions to financial services clients. Our commitment to employee development and a supportive environment makes us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and SaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on a Delivery Manager role!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in client delivery and implementations. Use specific examples to demonstrate how you’ve led teams and managed stakeholder expectations.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of structured delivery cycles. Be ready to discuss how you track progress and manage delivery issues. This will show that you’re not just a fit for the role, but that you’re passionate about client success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly can sometimes give you a leg up in the hiring process. Let’s get you that Delivery Manager role!
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in client delivery and any relevant SaaS or fintech projects you've worked on. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about client delivery and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your ability to manage stakeholders and lead teams.
Showcase Your Metrics:We love numbers! When detailing your past roles, include metrics that showcase your success in delivering projects on time and within scope. This will help us see your impact and effectiveness in previous positions.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Elevate Technology Group
✨Know Your SaaS Inside Out
Make sure you understand the specifics of SaaS and fintech platforms. Brush up on how these systems work, especially in relation to client delivery. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or mentored others in previous roles. Highlight your experience in managing delivery consultants and how you’ve handled challenges in client implementations. This will demonstrate your capability to oversee a team effectively.
✨Be Ready for Scenario Questions
Expect to be asked about how you would handle specific delivery issues or client concerns. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving skills and ability to manage stakeholder expectations.
✨Metrics Matter
Familiarise yourself with key performance indicators relevant to client delivery. Be prepared to discuss how you track progress and outcomes in your previous roles. Showing that you can use metrics to drive success will resonate well with the interviewers.
