At a Glance
- Tasks: Support IT infrastructure and cloud projects while gaining hands-on experience.
- Company: Join a security-led Managed Service Provider with a focus on growth.
- Benefits: Competitive salary, training for certifications, private healthcare, and gym membership.
- Other info: Clear pathway to advance into Technical Consultancy and Pre-Sales roles.
- Why this job: Kickstart your career in tech consultancy with real-world project experience.
- Qualifications: Solid IT infrastructure knowledge and troubleshooting skills required.
The predicted salary is between 30000 - 35000 £ per year.
We are a security‑led Managed Service Provider (MSP) seeking a Professional Services Engineer / Junior Project Engineer to join our expanding team. The role supports senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects and offers a clear pathway into Technical Consultancy and Pre‑Sales Engineering.
Key Responsibilities
- Assist in the delivery of IT infrastructure and cloud projects for clients across the UK.
- Support Windows Server, Active Directory, Microsoft 365, and Exchange migrations.
- Gain hands‑on experience with VMware, Veeam, networking and disaster recovery solutions.
- Produce accurate technical and project documentation.
- Act as a point of escalation for troubleshooting complex issues.
- Work closely with Technical Consultants and Pre‑Sales Engineers to validate solutions.
- Develop strong customer‑facing and consultancy skills.
- Continue building expertise through training, certifications and mentoring.
Skills & Experience
- Windows Server & Active Directory.
- Microsoft 365 / Exchange Online (installation, migrations, administration).
- Networking (switches, firewalls, routers).
- Backups & Disaster Recovery – ideally Veeam.
- VMware vSphere / Virtualisation (desirable).
- Strong troubleshooting, documentation and customer communication skills.
Qualifications
This role suits someone with solid IT infrastructure knowledge, currently working as a 2nd Line Engineer, 3rd Line Engineer, Systems Engineer or Infrastructure Support Analyst, who wants to progress into a Professional Services / Project Engineer role.
Benefits
- Hands‑on exposure to cloud, infrastructure and security projects; clear progression into Technical Consultancy and Pre‑Sales roles;
- Full training and support to achieve industry certifications (Microsoft, VMware, Veeam);
- Private pension, BUPA health care, free gym membership and social events.
Location: Cramlington, Northumberland – Salary: £30,000 – £35,000 per year.
Professional Services Engineer in Cramlington employer: Elevate Technology Group
Contact Detail:
Elevate Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer in Cramlington
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or internships that let you work with Windows Server, Active Directory, or cloud solutions. The more experience you have, the better your chances of impressing potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or mentors. Focus on explaining your troubleshooting process and how you’ve tackled complex issues in the past – it’ll show you’re ready for the challenges ahead.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to grow in the field. Plus, it’s a great way to get noticed directly by our hiring team.
We think you need these skills to ace Professional Services Engineer in Cramlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of Windows Server, Active Directory, and any relevant projects you've worked on. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your eagerness to learn and grow with us at StudySmarter.
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially around cloud projects, networking, and troubleshooting. We love seeing hands-on experience, so if you've worked with VMware or Veeam, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss your hands-on experience with these technologies, as well as any projects you've worked on that involved cloud infrastructure or networking.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of complex issues you've resolved in the past. Highlight your problem-solving approach and how you escalated issues when necessary. This will demonstrate your ability to handle challenges effectively.
✨Communicate Like a Pro
Since this role involves customer-facing interactions, practice articulating technical concepts in a way that's easy for non-technical clients to understand. Good communication skills can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or the company’s approach to training and certifications. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.