At a Glance
- Tasks: Support clients with IT solutions, onsite visits, and project work across diverse technologies.
- Company: Growing IT Services business with a strong local reputation.
- Benefits: Competitive salary, mileage allowance, training, and career progression opportunities.
- Other info: Dynamic work environment with opportunities to build client relationships.
- Why this job: Enjoy variety in your role while making a real difference for clients.
- Qualifications: Strong communication skills and experience with Microsoft 365 and networking.
The predicted salary is between 30000 - 34000 £ per year.
We’re looking for an IT Field Engineer to join a growing IT Services business based in Chesterfield. This is a client‑facing role supporting a range of SME environments across the East Midlands and beyond. You’ll split your time between onsite visits, project work and escalations, so it suits someone who enjoys variety and being out in front of users rather than remotely supporting from the office. The business has built a strong reputation locally and continues to grow through long‑term client relationships and referrals. You’ll be working across a broad mix of technologies including Microsoft 365, networking, servers and end‑user infrastructure, while also getting exposure to project delivery and client onboarding work.
Responsibilities
- Providing onsite and remote support across client environments
- Supporting Microsoft 365 environments including Exchange, Teams and SharePoint
- Managing users and security within Entra ID / Active Directory
- Assisting with networking issues across switches, routers, firewalls and WiFi
- Carrying out installs, upgrades and project work onsite
- Building strong relationships with end users and clients
- Escalating more complex issues where required
Requirements
- Strong customer‑facing communication skills
- Experience supporting Microsoft 365 technologies including Exchange Online, SharePoint and Teams
- Knowledge of Azure / Entra ID, Active Directory, Group Policy and user administration
- Experience supporting Windows Server environments
- Understanding of networking fundamentals including switches, routers, firewalls, VPNs and WiFi
- Ability to work independently across client sites
- Previous experience within an MSP / IT Services environment (Beneficial)
- Full UK Driving License is essential for this, for obvious reasons.
IT Field Engineer in Chesterfield employer: Elevate Technology Group
Join a dynamic IT Services business in Chesterfield, where you'll thrive in a supportive work culture that values employee growth and development. With competitive salary packages, ongoing training, and the opportunity to engage directly with clients across diverse environments, this role offers a fulfilling career path for those passionate about technology and customer service. Experience the unique advantage of working in a company that prioritises long-term relationships and community reputation, making every day varied and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in Chesterfield
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and client testimonials. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an IT Field Engineer, you'll be interacting with clients regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can explain technical issues in simple terms.
✨Tip Number 3
Network like a pro! Attend local tech meetups or online forums related to IT services. Connecting with industry professionals can lead to job opportunities and valuable insights about the role you're aiming for.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Field Engineer in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Engineer role. Highlight your experience with Microsoft 365, networking, and any client-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit. We love seeing enthusiasm and personality in applications.
Showcase Your Technical Skills:Don’t forget to mention your technical skills! Whether it's your knowledge of Azure, Active Directory, or networking fundamentals, we want to know what you bring to the table. Be specific about your experiences and achievements.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and networking fundamentals. Be ready to discuss specific technologies you've worked with, as well as any challenges you've faced and how you overcame them.
✨Show Off Your People Skills
Since this role is client-facing, it’s crucial to demonstrate your strong communication skills. Prepare examples of how you've built relationships with clients or resolved conflicts in the past. This will show that you can handle the interpersonal side of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world situations, like troubleshooting a network issue or managing a project. Think through your past experiences and be prepared to explain your thought process and the steps you took to resolve issues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or upcoming projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
