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- Tasks: Support users with Microsoft 365 and troubleshoot tech issues in a dynamic environment.
- Company: Growing IT Services business in Chesterfield with a supportive culture.
- Benefits: Competitive salary, exposure to projects, and opportunities for genuine career progression.
- Other info: Join a team that values growth and offers a variety of challenges.
- Why this job: Gain diverse experience and build your technical skills across various IT areas.
- Qualifications: Experience with Microsoft technologies and a passion for troubleshooting.
The predicted salary is between 27000 - 32000 £ per year.
A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work. This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure.
Responsibilities:
- Supporting users across Microsoft 365 environments
- Troubleshooting Windows desktop and server issues
- Managing users, permissions and policies within Active Directory / Entra ID
- Supporting networking issues
- Escalating and working alongside senior engineers on more complex issues
- Assisting with onboarding projects, migrations and hardware deployments
- Providing both remote and occasional onsite support where required
Technical Skillset:
- Windows / Microsoft
- Active Directory, Entra ID
- Microsoft 365
- Exposure to Intune, Azure
- Backup technologies
In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow.
Information Technology Support Technician in Chesterfield employer: Elevate Technology Group
Contact Detail:
Elevate Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Technician in Chesterfield
✨Tip Number 1
Get your networking game on! Brush up on your knowledge of Microsoft 365 and Active Directory. When you walk into that interview, show them you know your stuff and can troubleshoot like a pro.
✨Tip Number 2
Don’t just sit back and wait for the job to come to you. Be proactive! Reach out to the company directly through our website. A little initiative goes a long way in showing your enthusiasm for the role.
✨Tip Number 3
Practice makes perfect! Set up a mock troubleshooting scenario with a friend or family member. This will help you get comfortable explaining your thought process and solutions during the real deal.
✨Tip Number 4
Network, network, network! Connect with professionals in the IT field on LinkedIn. You never know who might have a lead on a job or can give you insider tips about the company culture.
We think you need these skills to ace Information Technology Support Technician in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Technician role. Highlight your experience with Microsoft 365, Active Directory, and any troubleshooting you've done. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our growing team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Technical Skills: In your application, don’t shy away from showcasing your technical skills. Mention specific technologies you’ve worked with, like Azure or Intune, and any relevant projects. We’re looking for someone who’s eager to learn and grow with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Elevate Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Active Directory, and Windows troubleshooting. Be ready to discuss specific scenarios where you've solved technical issues, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Variety of Skills
Since the role involves a mix of tasks, be prepared to talk about your experience with different technologies and environments. Highlight any project work you've done, especially if it involved migrations or hardware deployments, to demonstrate your versatility.
✨Prepare for Real-World Scenarios
Expect some situational questions during the interview. Think about how you would handle common IT support challenges, like troubleshooting a network issue or managing user permissions in Active Directory. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how they support ongoing learning and development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.