At a Glance
- Tasks: Support IT infrastructure and cloud projects while gaining hands-on experience.
- Company: Join a leading security-focused Managed Service Provider in the UK.
- Benefits: Competitive salary, vendor certifications, private pension, healthcare, gym membership, and social events.
- Why this job: Kickstart your career in IT consultancy with real project experience and mentorship.
- Qualifications: Experience in IT support or systems engineering; eager to learn and grow.
- Other info: Clear progression into Technical Consultancy and Pre-Sales roles with full training.
Job Title: Professional Services Engineer
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
Location: Cramlington, Northumberland
Salary: £30,000 – £35,000 + Vendor Certifications/Qualifications, Private Pension, BUPA Healthcare, Free Gym Membership, Social Events, Pool Cars/Vans.
We are partnered with a growing, security-led Managed Service Provider (MSP) at the forefront of IT services, cloud solutions, and infrastructure projects across the UK.
They are seeking a Professional Services Engineer / Junior Project Engineer to join their expanding Professional Services team. This is the ideal opportunity for someone currently working in IT Support, Infrastructure Support, or Systems Engineering who is looking to step into project delivery, with a clear pathway into Technical Consultancy and Pre-Sales Engineering.
In this role, you will support senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects. You’ll be involved in server and storage deployments, Microsoft 365 migrations, VMware implementations, backup and disaster recovery solutions, whilst gaining hands-on project experience, learning from experienced consultants.
Key Responsibilities
* Assist in the delivery of IT infrastructure and cloud projects for clients across the UK.
* Support with Windows Server, Active Directory, Microsoft 365, and Exchange migrations.
* Gain hands-on experience with VMware, Veeam, networking, and disaster recovery solutions.
* Produce accurate technical and project documentation.
* Act as a point of escalation for troubleshooting complex issues.
* Work closely with Technical Consultants and Pre-Sales Engineers to validate solutions.
* Develop strong customer-facing and consultancy skills.
* Continue building your expertise through training, certifications, and mentoring.
Skills & Experience
* Windows Server & Active Directory
* Microsoft 365 / Exchange Online (installation, migrations, administration)
* Networking (switches, firewalls, routers)
* Backups & Disaster Recovery – ideally Veeam
* VMware vSphere / Virtualisation (desirable)
* Strong troubleshooting, documentation, and customer communication skills
This role is suited to someone with solid IT infrastructure knowledge who is eager to move into projects and consultancy. You may currently be a 2nd Line Engineer, 3rd Line Engineer, Systems Engineer, or Infrastructure Support Analyst and want to progress into a Professional Services / Project Engineer role. xiskglj
You will gain hands-on exposure to cloud, infrastructure, and security projects, clear progression into Technical Consultancy and Pre-Sales roles and full training/support to achieve industry certifications (Microsoft, VMware, Veeam)
Apply now to join a leading security-led MSP and take the next step towards a career in IT consultancy.
Key Words: Professional Services Engineer, IT Project Engineer, Junior Project Engineer, Implementation Engineer, IT Infrastructure Engineer, Systems Engineer, Infrastructure Support Engineer, IT Support Engineer, 2nd Line Engineer, 3rd Line Engineer, IT Consultant, Junior Technical Consultant, MSP Engineer, Managed Service Provider
Professional Services Engineer employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups, webinars, or even online forums. You never know who might have the inside scoop on job openings or can refer you to someone looking for a Professional Services Engineer.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, certifications, and any relevant experience. This is a great way to stand out and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT infrastructure and cloud projects. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your IT support or infrastructure experience, especially anything related to Windows Server, Microsoft 365, or VMware. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your eagerness to learn and grow in project delivery and consultancy.
Show Off Your Technical Skills: In your application, be sure to mention any relevant technical skills or certifications you have. If you've worked with networking, backups, or disaster recovery solutions, let us know! We love seeing candidates who are passionate about technology.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss your hands-on experience with these technologies, as well as any projects you've worked on that involved them.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex issues you've troubleshot in the past. Highlight your approach to resolving these problems and how you communicated with clients during the process. This will demonstrate your customer-facing skills.
✨Understand the Company’s Services
Research the Managed Service Provider's offerings, especially their focus on security-led solutions. Being able to discuss how your skills align with their services will show your genuine interest in the role and the company.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, project types, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.