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- Tasks: Provide hands-on IT support for desktops, laptops, and mobile devices in a dynamic environment.
- Company: Join a growing IT Services business with a focus on onsite support.
- Benefits: Competitive salary, hands-on experience, and opportunities for career growth.
- Other info: Fast-paced environment perfect for proactive and personable individuals.
- Why this job: Be the go-to person for tech support and make a real difference for users.
- Qualifications: Experience with Microsoft 365, Windows Servers, and strong troubleshooting skills.
The predicted salary is between 28000 - 32000 £ per year.
A growing IT Services business is looking for an IT Support Technician to support one of their customer environments based in Wembley.
This is a user-facing role suited to someone who enjoys being hands-on, visible and embedded within the customer environment rather than sitting behind a remote service desk all day. You will be the go-to person onsite for day-to-day support, working closely with end users while also collaborating with the wider technical team. The environment is fast-moving and varied, so this role suits someone who is proactive, personable and comfortable taking ownership of issues from start to finish.
Responsibilities:
- Providing onsite IT support across desktops, laptops and mobile devices
- Supporting Microsoft 365 technologies including Outlook, Teams and SharePoint
- Troubleshooting hardware, software and connectivity issues
- Managing users and devices across Active Directory / Entra ID
- Escalating more complex issues where required whilst remaining the onsite point of contact
- Assisting with onboarding, moves and general user support
Technical Requirements:
- Windows Servers
- Microsoft 365
- Azure / Entra ID
- Network Troubleshooting
- Intune / Autopilot
- AV / meeting room support
This is a strong opportunity to join a growing IT Services business that is continuing to expand its onsite support offering across multiple customer environments.
IT Support Technician - Asset Management Contract in London employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Asset Management Contract in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role involves a lot of hands-on support, brush up on common issues with Microsoft 365 and hardware. Being able to demonstrate your problem-solving abilities during the interview can really set you apart.
✨Tip Number 3
Don’t just wait for the interview; network with current employees if you can. Reach out on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
When you apply, make sure to do it through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our growing IT Services business!
We think you need these skills to ace IT Support Technician - Asset Management Contract in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Microsoft 365, Active Directory, and any hands-on support you've provided. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about IT support and how you enjoy being hands-on with users. Let us know why you’d be a great fit for our team in Wembley.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky tech issues in the past. We love proactive problem solvers who take ownership, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing IT Services business!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Servers, Microsoft 365, and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had with hardware and software.
✨Show Off Your People Skills
Since this role is user-facing, it's crucial to demonstrate your interpersonal skills. Prepare examples of how you've effectively communicated with end users and resolved their issues. Being personable can set you apart from other candidates.
✨Be Proactive in Problem-Solving
The environment is fast-moving, so highlight your ability to take ownership of issues. Share specific instances where you identified a problem and took the initiative to resolve it, showcasing your proactive approach.
✨Familiarise Yourself with the Company Culture
Research the IT Services business and understand their values and work culture. Tailor your responses to align with their ethos, showing that you're not just a fit for the role but also for the team.