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For Companies At a Glance
- Tasks: Support and enhance IT infrastructure while collaborating with diverse teams.
- Company: Join a prestigious global construction company with a strong reputation.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, and more!
- Other info: Dynamic role with opportunities for mentorship and professional growth.
- Why this job: Make a real impact in the tech world while advancing your career.
- Qualifications: Experience with Windows Server, Office 365, and networking technologies.
The predicted salary is between 24000 - 42000 £ per year.
Overview
Job Title: IT Support Engineer
Location: Exeter, Devon
Salary: £28,000 – £32,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Exeter, Devon. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery. In addition to this, you will get involved in exciting project work and visit customer sites.
This business prides themselves on their company culture and being a great place to work, where employees are valued!
Responsibilities
- Provide technical support and assistance to customers and end-users, via both onsite and remote support
- Troubleshoot hardware and software issues
- Install, configure, and maintain computer hardware, software, and peripherals
- Provide training and technical advice to customers and end-users
- Create and maintain technical documentation
- Monitor system performance and ensure system security
- Participate in the implementation of new systems and technologies
- Ensure compliance with all relevant policies and procedures
Requirements
- Experience within an MSP environment is a plus
- Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
- Knowledge of Active Directory, Office 365, and other cloud technologies
- Experience with troubleshooting hardware and software issues
- Excellent problem-solving and communication skills
- Strong customer service and interpersonal skills
If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.
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IT Support Engineer employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Derby to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your expertise in Windows Server or Azure. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and be ready to demonstrate your problem-solving skills. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented IT Support Engineers like you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Windows Server, Office 365, and any relevant technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the responsibilities listed.
Show Off Your Technical Skills: When filling out your application, don’t shy away from showcasing your technical skills. Mention your experience with Active Directory, networking, and any security policies you've implemented. We love seeing candidates who are up-to-date with emerging technologies!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server Infrastructure, Office 365, and networking. Be ready to discuss specific projects you've worked on and how you tackled challenges in those areas.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Think about times when you had to troubleshoot hardware or software problems and how you approached them. This will demonstrate your ability to think on your feet.
✨Understand the Company Culture
Research the company’s values and culture. Knowing what they stand for can help you tailor your answers and show that you're a good fit. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Prepare for Team Collaboration Questions
Since the role involves working with cross-functional teams, be ready to discuss your experience collaborating with others. Think of examples where you’ve successfully worked in a team to implement IT solutions or mentor junior members.