At a Glance
- Tasks: Provide hands-on IT support across hardware, software, and networks.
- Company: Join an innovative manufacturing company in Rotherham.
- Benefits: Enjoy private healthcare, car allowance, pension scheme, and 25 days holiday.
- Other info: Great career progression opportunities into Systems Administration or Infrastructure Engineering.
- Why this job: Be part of exciting IT projects and digital transformation in a fast-paced environment.
- Qualifications: Strong technical support skills and experience with Windows and Microsoft 365 required.
The predicted salary is between 24000 - 28000 £ per year.
Job Title: IT Support Engineer
Location: Rotherham, South Yorkshire
Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday + Bank Holidays, and more
We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects.
Key Responsibilities
- Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users
- Troubleshoot and administer Windows 10/11 and Windows Server environments
- Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive)
- Deliver IT support for desktops, laptops, printers, mobile devices, and telephony
- Handle user account administration, password resets, onboarding/offboarding
- Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements
- Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required
Technical Environment Includes
- Windows 10/11, Windows Server, Active Directory, Group Policy
- Microsoft 365, Teams, SharePoint, Exchange, OneDrive
- Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls)
- Endpoint security, data backup, disaster recovery tools
This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment. You’ll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery.
Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing
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IT Support Engineer in Rotherham employer: Elevate Technology Group Ltd
Join a dynamic Managed Service Provider in Leeds that champions employee growth and offers a vibrant work culture. With uncapped earning potential, comprehensive benefits including private healthcare and a generous holiday allowance, and a commitment to quality solutions, this role empowers you to thrive in your career while making a meaningful impact in the IT sector.
Contact Details:
Elevate Technology Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Rotherham
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11, Active Directory, and Microsoft 365. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Network with current IT professionals in the manufacturing sector, especially those who work in Rotherham. Attend local tech meetups or online forums to gain insights into the industry and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss your troubleshooting approach during interviews. Be ready to share specific examples of how you've resolved technical issues in the past, particularly in environments similar to what the company uses.
✨Tip Number 4
Show enthusiasm for digital transformation and IT improvement projects. Research the latest trends in IT support and be prepared to discuss how you can contribute to the company's goals in this area.
We think you need these skills to ace IT Support Engineer in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support, particularly with Windows 10/11, Active Directory, and Microsoft 365. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your technical skills and experience in providing 1st and 2nd line support. Mention specific projects or achievements that relate to the responsibilities outlined in the job description.
Showcase Technical Skills:In your application, emphasise your familiarity with troubleshooting hardware and software issues, as well as your experience with networking concepts like TCP/IP and DNS. This will help you stand out as a strong candidate.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Elevate Technology Group Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10/11, Windows Server, and Microsoft 365. Highlight specific instances where you've successfully troubleshot issues or improved systems, as this will demonstrate your hands-on expertise.
✨Understand the Company’s IT Environment
Research the company’s technical environment, including their use of Active Directory, Group Policy, and networking protocols. This knowledge will allow you to tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Practice articulating your thought process and problem-solving approach, as this will showcase your ability to think on your feet.
✨Demonstrate Your Communication Skills
As an IT Support Engineer, you'll need to communicate effectively with both technical and non-technical users. Be ready to provide examples of how you've explained complex IT concepts in a simple way to end-users.
