At a Glance
- Tasks: Provide onsite and remote IT support, manage Microsoft 365 environments, and tackle networking issues.
- Company: Growing IT Services business with a strong local reputation.
- Benefits: Salary of £30,000 - £34,000, mileage, training, and career progression.
- Other info: Autonomy and client exposure in a dynamic field role.
- Why this job: Enjoy variety in your role while building relationships and expanding your tech skills.
- Qualifications: Strong communication skills and experience with Microsoft 365 and networking fundamentals.
The predicted salary is between 30000 - 34000 € per year.
Location: Chesterfield
Salary: £30,000 - £34,000 + Mileage + Training + Progression
We’re looking for an IT Field Engineer to join a growing IT Services business based in Chesterfield. This is a client-facing role supporting a range of SME environments across the East Midlands and beyond. You’ll split your time between onsite visits, project work and escalations, so it suits someone who enjoys variety and being out in front of users rather than remotely supporting from the office. The business has built a strong reputation locally and continues to grow through long-term client relationships and referrals. You’ll be working across a broad mix of technologies including Microsoft 365, networking, servers and end-user infrastructure, while also getting exposure to project delivery and client onboarding work.
Responsibilities
- Providing onsite and remote support across client environments
- Supporting Microsoft 365 environments including Exchange, Teams and SharePoint
- Managing users and security within Entra ID / Active Directory
- Assisting with networking issues across switches, routers, firewalls and WiFi
- Carrying out installs, upgrades and project work onsite
- Building strong relationships with end users and clients
- Escalating more complex issues where required
Requirements
- Strong customer-facing communication skills
- Experience supporting Microsoft 365 technologies including Exchange Online, SharePoint and Teams
- Knowledge of Azure / Entra ID, Active Directory, Group Policy and user administration
- Experience supporting Windows Server environments
- Understanding of networking fundamentals including switches, routers, firewalls, VPNs and WiFi
- Ability to work independently across client sites
- Previous experience within an MSP / IT Services environment (Beneficial)
- Full UK Driving License is essential for this, for obvious reasons.
This is a genuinely varied field role with a growing IT Services business where you’ll have autonomy, client exposure and the chance to broaden your technical skillset and grow within the company.
IT Field Engineer employer: Elevate Technology Group Ltd
Join a dynamic IT Services business in Chesterfield, where you'll enjoy a vibrant work culture that prioritises employee growth and development. With competitive salaries, mileage reimbursement, and comprehensive training opportunities, this role as an IT Field Engineer offers the perfect blend of client interaction and technical challenge, all while being part of a company that values long-term relationships and community engagement.
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and client testimonials. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an IT Field Engineer, you'll be interacting with clients regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can explain technical concepts clearly.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about their work culture or future projects.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Field Engineer role. Highlight your experience with Microsoft 365, networking, and any client-facing roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your customer-facing communication skills – they’re key for us!
Showcase Your Technical Skills:In your application, be sure to list your technical skills clearly. Mention your experience with Azure, Active Directory, and any other relevant technologies. We love seeing candidates who are technically savvy and ready to tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and networking fundamentals. Be ready to discuss your experience with Exchange, Teams, and SharePoint, as well as any troubleshooting you've done with routers and firewalls. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Show Off Your People Skills
Since this role is client-facing, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've built relationships with clients or resolved conflicts in the past. Being personable and approachable can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might face as an IT Field Engineer. Think about times you've had to troubleshoot a complex issue or manage a project. Practising your responses will help you articulate your thought process and problem-solving skills during the interview.
✨Highlight Your Independence
This role requires someone who can work independently across various client sites. Be prepared to discuss your experience managing your own workload and how you've successfully completed tasks without constant supervision. This will reassure them that you can thrive in a field-based position.
