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- Tasks: Support and improve critical applications in a fast-paced healthcare environment.
- Company: Join a growing healthcare organisation making a real difference.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be the tech hero who ensures systems are reliable and secure.
- Qualifications: Experience in application support, strong SQL skills, and a proactive attitude.
- Other info: Dynamic team environment with a focus on problem-solving and user support.
The predicted salary is between 35000 - 40000 £ per year.
A growing healthcare organisation is looking for an Application Support Analyst to join their technology team in Gerrards Cross. This is a hands-on technical support role focused on business-critical applications used across clinical and operational environments.
You will act as a key link between end users, IT, and third-party providers, ensuring systems remain reliable, secure, and fit for purpose in a fast-paced healthcare setting.
The RoleYou will be responsible for supporting, maintaining, and improving a range of internal applications and databases. This role suits someone technical, proactive, and confident working independently while still being a strong team player.
Key responsibilities include:- Providing 2nd line application support to internal users
- Managing and resolving incidents and service requests
- Investigating application, database, and system issues
- Writing and running SQL queries for troubleshooting and data analysis
- Supporting Windows based environments and related infrastructure
- Working with remote access tools to support users across multiple sites
- Documenting fixes, processes, and known errors
- Proven experience in an Application Support or similar technical support role
- Strong working knowledge of SQL and relational databases
- Experience supporting Windows environments
- Familiarity with service desk and ticketing tools such as Jira
- Experience using remote access and support tools
- Excellent communication and interpersonal skills
- Experience supporting applications within healthcare or regulated environments
- Understanding of data security and confidentiality best practices
If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose-driven healthcare organisation.
Application Support Analyst in Gerrards Cross employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in Gerrards Cross
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and understanding the specific applications used in healthcare. We want you to show off your technical prowess and problem-solving abilities!
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and keep an eye on new openings. The more proactive you are, the better your chances of landing that dream role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Application Support Analyst in Gerrards Cross
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves liaising with users and IT teams, it’s crucial to demonstrate your excellent communication skills. Use clear language in your application to show us you can explain technical issues simply.
Be Proactive in Your Cover Letter: In your cover letter, tell us why you’re excited about this role and how you can contribute to our team. We love candidates who take the initiative, so don’t hold back on sharing your ideas!
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your SQL Inside Out
Since the role requires strong SQL skills, make sure you brush up on your knowledge. Be prepared to discuss your experience with writing and running SQL queries, and maybe even solve a few sample problems during the interview.
✨Showcase Your Problem-Solving Skills
This position is all about troubleshooting and resolving issues. Think of specific examples from your past experiences where you successfully identified and fixed application or system problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Healthcare IT
Even if you don’t have direct experience in healthcare, understanding the unique challenges and regulations in this sector can set you apart. Research common applications used in healthcare settings and be ready to discuss how you would approach supporting them.
✨Communicate Clearly and Confidently
As a key link between users and IT, your communication skills are crucial. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your interpersonal skills. Remember, it’s not just about what you know, but how you convey that knowledge.
