At a Glance
- Tasks: Lead a team to deliver client implementations in the fintech sector.
- Company: Dynamic fintech SaaS business focused on automation solutions.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Why this job: Join a fast-paced team and make a real impact in client delivery.
- Qualifications: Experience in SaaS or fintech, with strong stakeholder management skills.
- Other info: Exciting opportunity for organised individuals looking to advance their careers.
The predicted salary is between 34000 - 51000 £ per year.
We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager.
This role sits firmly in client delivery and implementations, not product or engineering management.
The Role: You will oversee a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution led role suited to someone who enjoys being close to delivery, clients, and teams.
Key responsibilities
- Lead and support a team of delivery consultants delivering client implementations
- Oversee multiple client engagements running in structured delivery cycles
- Act as the senior escalation point for delivery issues and client concerns
- Ensure delivery activity is planned, prioritised, and executed effectively
- Track delivery progress, capacity, and outcomes using clear metrics
- Work closely with product and engineering teams, without direct line management
- Improve consistency, structure, and confidence across client delivery
What we are looking for
- Experience delivering SaaS or fintech platforms into end clients
- Background in client delivery, implementations, or professional services
- Comfortable managing stakeholders and setting clear expectations
- Experience leading or mentoring delivery consultants or similar roles
- Organised, pragmatic, and commercially aware
If you are looking for your next challenge within Client Delivery / Implementation, apply now!
Delivery Manager employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and SaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Delivery Manager role!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in client delivery and implementations. Use specific examples to demonstrate how you’ve led teams and managed stakeholder expectations.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of structured delivery cycles and metrics tracking. Be ready to discuss how you can improve consistency and structure in client delivery, as this will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team in Manchester.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Delivery Manager. Highlight your experience in client delivery and implementations, especially in SaaS or fintech. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about client delivery and how you can lead our team of delivery consultants. Keep it concise but impactful – we love a good story!
Showcase Your Metrics: When detailing your past experiences, don’t forget to include metrics that demonstrate your success in managing delivery projects. We’re all about tracking progress and outcomes, so show us how you’ve done this in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Elevate Technology Group Ltd
✨Know Your SaaS Inside Out
Make sure you understand the specifics of SaaS and fintech platforms. Familiarise yourself with the company's automation platform and how it benefits financial services clients. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Delivery Experience
Prepare examples from your past roles where you've successfully led client implementations or managed delivery teams. Highlight specific challenges you faced, how you overcame them, and the positive outcomes. This will illustrate your capability to handle the responsibilities of a Delivery Manager.
✨Be Ready for Stakeholder Management Questions
Expect questions about managing stakeholders and setting expectations. Think of scenarios where you've had to communicate effectively with clients or team members, especially during challenging situations. This will showcase your organisational skills and ability to maintain clear communication.
✨Metrics Matter
Since tracking delivery progress is key in this role, be prepared to discuss how you've used metrics to measure success in previous projects. Bring examples of how you planned, prioritised, and executed tasks effectively, and how you used data to improve delivery processes.