At a Glance
- Tasks: Support IT infrastructure and cloud projects while gaining hands-on experience.
- Company: A security-led Managed Service Provider with a focus on growth.
- Benefits: Competitive salary, training for certifications, private healthcare, and gym membership.
- Other info: Clear pathway to advance into Technical Consultancy and Pre-Sales roles.
- Why this job: Kickstart your career in tech consultancy with real-world project experience.
- Qualifications: Solid IT infrastructure knowledge and troubleshooting skills required.
The predicted salary is between 30000 - 35000 £ per year.
Overview
We are a security‑led Managed Service Provider (MSP) seeking a Professional Services Engineer / Junior Project Engineer to join our expanding team.
The role supports senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects and offers a clear pathway into Technical Consultancy and Pre‑Sales Engineering.
Key Responsibilities
- Assist in the delivery of IT infrastructure and cloud projects for clients across the UK.
- Support Windows Server, Active Directory, Microsoft 365, and Exchange migrations.
- Gain hands‑on experience with VMware, Veeam, networking and disaster recovery solutions.
- Produce accurate technical and project documentation.
- Act as a point of escalation for troubleshooting complex issues.
- Work closely with Technical Consultants and Pre‑Sales Engineers to validate solutions.
- Develop strong customer‑facing and consultancy skills.
- Continue building expertise through training, certifications and mentoring.
Skills & Experience
- Windows Server & Active Directory.
- Microsoft 365 / Exchange Online (installation, migrations, administration).
- Networking (switches, firewalls, routers).
- Backups & Disaster Recovery – ideally Veeam.
- VMware v Sphere / Virtualisation (desirable).
- Strong troubleshooting, documentation and customer communication skills.
Qualifications
This role suits someone with solid IT infrastructure knowledge, currently working as a 2nd Line Engineer, 3rd Line Engineer, Systems Engineer or Infrastructure Support Analyst, who wants to progress into a Professional Services / Project Engineer role.
Benefits
Hands‑on exposure to cloud, infrastructure and security projects; clear progression into Technical Consultancy and Pre‑Sales roles; full training and support to achieve industry certifications (Microsoft, VMware, Veeam); private pension, BUPA health care, free gym membership and social events.
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Professional Services Engineer in Cramlington employer: Elevate Technology Group
Join a dynamic boutique capital advisory firm that champions high-growth UK ventures and alternative investments, offering a fully remote and flexible consultancy model. With a strong focus on collaboration and relationship-building, this role provides exceptional earning potential through a performance-driven commission structure, access to exclusive investment opportunities, and a supportive team environment that fosters professional growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Engineer in Cramlington
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Elevate Technology Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Elevate Technology Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Elevate Technology Group!
✨Direct Apply to Elevate Technology Group
Let's not forget to apply directly through the Elevate Technology Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Professional Services Engineer in Cramlington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Elevate Technology Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Elevate Technology Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Elevate Technology Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
