Operations Manager

Head of Operations Warehousing & Distribution (Ambient, Chilled & Frozen Food Products) £75,000 – £85,000 /annum Excellent Benefits Park Royal, London * Are you a highly focused and determined Senior Operations Manager / Head of Operations? * Do you have a proven track record of managing high performing teams in a fast-paced food warehousing and distribution business? * Are you looking for the next step in your career? This could be the role that you have been looking for…. We are looking for a talented and ambitious Operations Manager / Head of Operations to join a rapidly growing business with a first-rate reputation in their sector. The successful candidate will be a key member of the Site Senior Leadership Team. Key Role Responsibilities: * Lead and manage the day-to-day Operation of a busy Distribution Centre. * Drive continuous improvement across processes, workflow, inventory, and efficiency through the development and implementation of effective strategies. * Analyse and report on KPIs. * Monitor and maintain fulfilment performance metrics. * Set and communicate business expectations through weekly team meetings. Taking a lead role in hiring, developing, and managing staff (including performance management, disciplinaries, and one-on-one meetings). * Be target driven, setting and achieving daily / monthly business targets – providing clear reporting on progress. * Collaborate closely with other business functions to understand sales forecasts, staffing requirements, operational space, and technology needs for peak planning. * Maintain customer compliance and exceed customer expectations. * Strive for service excellence keeping the customer as the primary focus whilst ensuring compliance with legal, safety, and regulatory requirements. * Attend business meetings at all levels – serve as the direct Operations contact (both internally and externally). The Ideal Candidate: * A proven track record in a similar role managing a warehouse or distribution centre. * Demonstrable experience in food and beverage import / distribution * Professional understanding of finance, supply chain, workflow and staff management, * First Class Leadership Skills and problem-solving skills. * Strong organisational skills * The ability to build strong internal and external relationships. * Excellent verbal and written communication skills, with exceptional listening skills. * PC literacy skills – MS Office, knowledge of SAP and warehouse management systems. * The ability to develop strategic plans to improve and optimise the operations department. In return for meeting the above criteria you will be rewarded with a salary of £75-85K (dependant on skills and experience) plus car allowance, plus excellent bonus and other employee benefits. This is a fantastic time to take a lead role in an exciting and rapidly growing business at a key point in their development. This role may be suitable for you if you have previous prior experience as a General Manager, Operations Manager, Warehouse and Distribution Manager, Depot Manager, Head of Operations, Site Director, Operations Director