At a Glance
- Tasks: Manage repair calls, book contractors, and log issues efficiently.
- Company: Join a supportive team focused on excellent customer service.
- Benefits: Flexible part-time hours with a long-term contract.
- Why this job: Gain valuable experience in administration while helping others.
- Qualifications: Strong communication skills and prior admin or customer service experience.
- Other info: Perfect for students seeking practical work experience in a dynamic environment.
We are recruiting for an excellent opportunity for a Repairs Administrator/ Scheduler on a part time basis for 3 days per week. Duties will include; -Handling calls relating to repairs and maintenance issues -Booking contractors for repairs and maintenance -Diagnosis of issues and booking the appropriate trades to do the work -Logging of repairs on repairs software -Booking appropriate trades staff in to do the work -General administration -Provision of excellent levels of customer service Offering excellent working conditions and a long term contract of circa 3-6 months. Candidates should have excellent administrative and customer service experience, must be an excellent communicator, and should have some experience in a similar type of role booking repairs, servicing, maintenance within construction, facilities, or FM
Part-time Administrator/ Scheduler employer: Elevate Projects Ltd
Contact Detail:
Elevate Projects Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Part-time Administrator/ Scheduler
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a part-time administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your phone skills! Since this role involves handling calls, make sure you're comfortable chatting about your experience and how you can help with repairs and maintenance issues. A friendly, confident phone manner can really set you apart.
β¨Tip Number 3
Show off your organisational skills! When you get the chance to interview, be ready to discuss how you've managed schedules or booked trades in the past. Use specific examples to demonstrate your ability to keep things running smoothly.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you about this exciting opportunity.
We think you need these skills to ace Part-time Administrator/ Scheduler
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. We want to see how your skills match the role, so donβt be shy about showcasing relevant experiences!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Repairs Administrator/Scheduler role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves handling calls and booking contractors, make sure to demonstrate your excellent communication skills in your application. We love clear and concise language that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Elevate Projects Ltd
β¨Know Your Stuff
Make sure you understand the role of a Repairs Administrator/Scheduler inside out. Familiarise yourself with common repairs and maintenance issues, as well as the software used for logging repairs. This will help you answer questions confidently and show that you're ready to hit the ground running.
β¨Show Off Your Communication Skills
Since this role requires excellent customer service, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your experience clearly during the interview.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or scheduling multiple repairs at once. Prepare some examples from your past experience that showcase your problem-solving abilities and organisational skills.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team you'll be working with, the types of repairs you'll be handling, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.