At a Glance
- Tasks: Drive sales of new homes and manage customer journeys from enquiry to completion.
- Company: Dynamic property company focused on innovative home ownership solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a vibrant team and help people find their dream homes while developing your sales skills.
- Qualifications: Experience in property sales and strong customer service skills required.
- Other info: Site-based role with opportunities for travel and flexible working arrangements.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a New Homes Sales Executive to manage sales activity across new build developments, delivering private sale, shared ownership and other affordable home ownership products. This role is responsible for driving plot sales from first enquiry through to reservation and completion, while maintaining high standards of customer service and brand representation.
What you’ll be responsible for:
- Selling all available plots across private sale, shared ownership and other tenure types
- Managing the full customer journey from initial enquiry to legal completion
- Promoting and referring customers to panel mortgage brokers and solicitors in line with agreed processes
- Negotiating with customers to achieve the best commercial outcome
- Acting as the first point of contact for customer queries and complaints, resolving issues and escalating where required
- Developing and managing customer contact plans to support launches and sales campaigns
- Maintaining accurate sales pipelines, forecasts and plot availability within CRM systems
- Recording all customer interactions and follow-up actions to ensure data accuracy and compliance
- Gathering market intelligence and competitor activity to support sales and marketing planning
- Preparing reservation paperwork and supporting documentation using standard office systems
- Ensuring compliance with internal policies, procedures and relevant regulatory requirements
- Representing the organisation professionally on site and when working remotely
What we’re looking for:
- Proven experience in property sales and marketing
- Strong knowledge of private sale, shared ownership and Help to Buy or similar schemes
- Experience working with solicitors, mortgage brokers, agents and surveyors
- Strong customer service and negotiation skills
- Confident working independently on site and representing the company brand
- Comfortable managing multiple plots, pipelines and priorities
- Competent using CRM systems and Microsoft Excel
- Strong written and verbal communication skills
- Willingness to travel across the region and work flexibly, including occasional evenings and Sundays
- Professional and presentable at all times, including adherence to dress code or uniform requirements
This is a site-based role suited to someone who can take ownership of sales performance, manage complex customer journeys and consistently deliver against targets.
New Homes Sales Executive in Manchester employer: Elevate Projects Ltd
Contact Detail:
Elevate Projects Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Executive in Manchester
✨Tip Number 1
Get to know the developments inside out! Familiarise yourself with every plot, the features, and the benefits of each property. This way, when you chat with potential buyers, you can confidently answer their questions and highlight what makes each home special.
✨Tip Number 2
Practice your negotiation skills! Role-play different scenarios with friends or family to get comfortable with handling objections and closing deals. The more you practice, the more natural it will feel when you're in front of a customer.
✨Tip Number 3
Stay organised with your customer interactions. Use a CRM system to keep track of leads, follow-ups, and important notes. This will help you manage multiple plots and ensure no one falls through the cracks during the sales process.
✨Tip Number 4
Don’t forget to showcase your personality! Buyers want to connect with someone they trust. Be friendly, approachable, and professional, and remember to represent our brand positively at all times. If you’re ready to take the plunge, apply through our website!
We think you need these skills to ace New Homes Sales Executive in Manchester
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your experience in property sales and marketing. We want to see how you've successfully managed customer journeys and driven sales in the past!
Be Customer-Centric: Since this role is all about delivering top-notch customer service, share examples of how you've handled customer queries and complaints. Show us that you can keep a cool head and resolve issues effectively!
Know Your Stuff: Demonstrate your knowledge of private sale, shared ownership, and Help to Buy schemes in your application. We love candidates who are well-informed and can talk the talk when it comes to the housing market.
Keep It Professional: Make sure your application is polished and professional. Use clear language, check for typos, and format it nicely. Remember, first impressions count, so let’s make yours a good one! And don’t forget to apply through our website!
How to prepare for a job interview at Elevate Projects Ltd
✨Know Your Products Inside Out
Make sure you have a solid understanding of private sale, shared ownership, and Help to Buy schemes. Familiarise yourself with the specifics of each product so you can confidently discuss them during the interview.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your strong customer service and negotiation skills. Think of situations where you've successfully resolved customer queries or complaints, as this will demonstrate your ability to manage the full customer journey.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in property sales and marketing. Bring along any relevant metrics or achievements that showcase your success in driving sales and managing pipelines effectively.
✨Dress to Impress
Since this role requires a professional appearance, make sure you dress appropriately for the interview. A smart outfit not only shows respect for the company but also reflects your understanding of the brand representation expected in the role.