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For Companies At a Glance
- Tasks: Manage neighbourhoods, resolve housing issues, and ensure community safety and inclusivity.
- Company: Join a dynamic team focused on creating sustainable communities in Berkshire.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working flexibly and collaboratively.
- Qualifications: Experience in housing management and a full driving licence are essential.
- Other info: Great opportunity for career advancement in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Berkshire
Employment Type: Hybrid (1 day in office, 2-3 days mobile/on-site)
Rate: PAYE £15.55 per hour / Umbrella £19.36 per hour
About the Role
We are seeking an experienced Housing Officer to deliver a professional, high-quality mixed-tenure service across Berkshire. This role focuses on neighbourhood management, compliance, and tenancy support, ensuring safe, inclusive, and sustainable communities. You will work hybridly, spending 1 day in the office and 2-3 days mobile (working from home and on-site). A full driving licence and access to a car are essential.
Key Responsibilities
- Deliver a professional and high-quality mixed-tenure service, resolving housing management challenges, including neighbourhood management issues and compliance casework.
- Conduct inspections and proactively manage housing management issues, developing creative solutions to achieve positive outcomes.
- Ensure neighbourhoods are safe and inclusive, listening to customer needs and contributing to sustainable community development.
- Fulfill landlord responsibilities, adhering to policies, procedures, and regulatory/legislative requirements.
- Take a proactive approach to health and safety, ensuring compliance with all relevant standards.
- Provide excellent customer service, contributing to a 90% customer satisfaction target.
- Collaborate with colleagues to conduct routine checks and deliver improvements to homes and communities.
- Build and maintain relationships with key stakeholders and partner agencies.
If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Housing Officer (Neighbourhood Management) in Hampshire employer: Elevate Projects Ltd
Contact Detail:
Elevate Projects Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Neighbourhood Management) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can talk about how your experience aligns with their mission of creating safe and inclusive communities. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to neighbourhood management and compliance. We want you to feel confident and ready to tackle any question that comes your way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Housing Officer (Neighbourhood Management) in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and neighbourhood services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about creating safe and inclusive communities. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled housing management challenges in the past. We’re looking for creative solutions, so share any innovative approaches you’ve taken to resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elevate Projects Ltd
✨Know Your Neighbourhoods
Familiarise yourself with the specific neighbourhoods in Berkshire that you'll be managing. Understand the unique challenges and opportunities each area presents. This will show your potential employer that you're not just interested in the role, but also invested in the communities you'll serve.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled housing management issues in the past. Think about specific situations where you developed creative solutions to resolve conflicts or improve community relations. This will demonstrate your proactive approach and ability to think on your feet.
✨Emphasise Customer Service Excellence
Since the role aims for a 90% customer satisfaction target, be ready to discuss how you've provided excellent customer service in previous roles. Share stories that highlight your communication skills and ability to listen to customer needs, as this is crucial for building trust within the community.
✨Understand Compliance and Regulations
Brush up on relevant housing policies, procedures, and legislative requirements. Being knowledgeable about compliance will not only help you answer questions confidently but also show that you take your responsibilities seriously, which is key for a Housing Officer.