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- Tasks: Manage housing condition complaints and legal disrepair claims while coordinating repairs.
- Company: Join a dedicated team focused on improving housing quality and tenant satisfaction.
- Benefits: Enjoy excellent pay, great working conditions, and the potential for a long-term contract.
- Why this job: Make a real impact on people's lives by resolving housing issues and enhancing tenant experiences.
- Qualifications: Strong knowledge of building maintenance and experience in managing legal disrepair claims required.
- Other info: Work collaboratively with legal teams and contractors to deliver high-quality service.
The predicted salary is between 36000 - 60000 £ per year.
Elevate projects are working in partnership with our client, a registered social landlord committed to providing safe, quality homes for tenants, to appoint an interim Disrepair Surveyor and help improve homes and communities within Wiltshire.
As a Disrepair Surveyor, you will:
- Conduct thorough property inspections to identify disrepair issues.
- Prepare accurate reports detailing findings and recommendations.
- Liaise with tenants, contractors, and colleagues to resolve disrepair matters promptly and efficiently.
- Ensure compliance with housing regulations, policies, and health & safety standards.
- Monitor ongoing repair projects, ensuring they meet agreed timelines and quality standards.
What We\’re Looking For:
- Proven experience in disrepair surveying or a related field.
- A relevant qualification in surveying or construction (e.g., RICS or CIOB accreditation is advantageous).
- Strong knowledge of housing legislation and building standards.
- Exceptional communication and interpersonal skills to handle sensitive tenant concerns.
- A proactive approach with strong problem-solving abilities.
- Full driving license and access to a vehicle.
Disrepair Surveyor employer: Elevate Projects Ltd
Contact Detail:
Elevate Projects Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Surveyor
✨Tip Number 1
Familiarise yourself with the legal aspects of housing disrepair claims. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role and your ability to navigate complex issues.
✨Tip Number 2
Network with professionals in the housing and legal sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals for the Disrepair Surveyor position.
✨Tip Number 3
Prepare to discuss specific case studies from your past experience where you successfully managed disrepair claims. Highlighting your problem-solving skills and customer service approach will set you apart during the interview process.
✨Tip Number 4
Research StudySmarter’s values and mission. Tailoring your conversation to align with our commitment to improving tenant experiences will show that you are a good cultural fit for our team.
We think you need these skills to ace Disrepair Surveyor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Disrepair Surveyor. Familiarise yourself with housing condition complaints and legal disrepair claims to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in managing legal housing disrepair claims or similar roles. Use specific examples to demonstrate your technical knowledge and problem-solving skills.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate clearly and effectively. Mention any experience you have in providing customer service or working with tenants.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific requirements mentioned in the job description. Discuss how your skills and experiences align with the company's goals of improving housing quality and tenant satisfaction.
How to prepare for a job interview at Elevate Projects Ltd
✨Showcase Your Technical Knowledge
As a Disrepair Surveyor, it's crucial to demonstrate your strong technical knowledge of building maintenance and repairs. Be prepared to discuss specific examples from your past experience where you successfully managed complex repair issues.
✨Highlight Your Communication Skills
Excellent communication is key in this role. During the interview, emphasise your ability to communicate clearly with tenants and stakeholders. Share instances where you effectively resolved disputes or provided updates that enhanced customer satisfaction.
✨Discuss Your Experience with Legal Claims
Since the role involves managing legal housing disrepair claims, be ready to talk about your previous experience in this area. Discuss how you've worked with legal services and what strategies you've employed to minimise litigation while ensuring quality service.
✨Demonstrate a Customer-First Approach
The company values a customer-first approach, so make sure to convey your commitment to improving tenant experiences. Provide examples of how you've managed expectations and delivered high levels of customer satisfaction in challenging situations.
