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- Tasks: Manage repair cases for damp and mould, ensuring efficient communication and support.
- Company: Join a friendly team dedicated to improving residents' living conditions.
- Benefits: Hybrid working, supportive environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in property management.
- Qualifications: Experience in property management or repairs coordination is a plus.
- Other info: Proactive and empathetic individuals will thrive in this role.
We are seeking a proactive, organised, and customer-focused Property Administrator to support the management of complex repair cases, particularly those involving damp, mould, and disrepair. In this crucial role, you’ll act as a central point of contact for residents, contractors, and internal teams — ensuring cases are handled efficiently, sensitively, and in line with new legislation, including Awaab’s Law.
Key Responsibilities:
- Log, triage and track incoming reports of damp, mould, and disrepair.
- Coordinate inspection visits, surveys, and follow-up works with contractors and in-house teams.
- Keep residents informed and updated throughout the repair process with empathy and clarity.
- Maintain accurate and up-to-date records of case progress, correspondence, and outcomes.
- Ensure compliance with relevant policies, regulations, and service level agreements.
- Assist with the preparation of reports, case files, and documentation for legal or complaint-related matters.
- Support the wider repairs and maintenance team with administrative duties and scheduling.
What We’re Looking For:
- Previous experience in a similar repairs coordination, property management or housing admin role (desirable).
- Strong understanding of the challenges and sensitivity around damp, mould, and disrepair.
- Excellent communication and organisational skills with a keen attention to detail.
- Ability to manage a busy caseload and work to tight deadlines.
- Confident using property management systems and Microsoft Office.
- A proactive, empathetic, and resident-focused approach to service delivery.
This is working on a contract basis offering hybrid working and joining a friendly team environment.
Property Administrator in Bristol employer: Elevate Projects Ltd
Contact Detail:
Elevate Projects Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to property administration. Think about how your experience with damp, mould, and disrepair can shine through in your answers. We want to see your proactive and empathetic side!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed busy caseloads or coordinated multiple tasks in previous roles. This will demonstrate that you're ready to handle the demands of the Property Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our friendly team.
We think you need these skills to ace Property Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management or repairs coordination. We want to see how your skills align with the role, especially your understanding of damp and disrepair issues.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive and empathetic approach. Tell us why you’re passionate about supporting residents and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves keeping residents informed, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elevate Projects Ltd
✨Know Your Stuff
Make sure you brush up on the specifics of damp, mould, and disrepair. Familiarise yourself with Awaab’s Law and any relevant legislation. This will show that you’re not just interested in the role but also understand the complexities involved.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with residents and contractors, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated sensitive information or managed expectations during a challenging situation.
✨Organisational Skills are Key
Be ready to discuss how you manage a busy caseload. Share specific strategies you use to stay organised, such as prioritising tasks or using property management systems. This will highlight your ability to handle multiple cases efficiently.
✨Empathy Matters
This role requires a resident-focused approach, so think about times when you've shown empathy in your previous roles. Be prepared to share these experiences, as they’ll demonstrate your understanding of the emotional aspects of property management.
