People Operations Advisor in Stafford

Converge Technology Solutions is committed to inclusivity, innovation, and sustainability. As part of a global technology business, we design industry-specific IT solutions for each client. We are an IT reseller and manufacturer with an award-winning IT recycling facility, standing out as an innovative market leader with exceptional employee engagement.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant, and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

We’re looking for a People Operations Advisor to be a visible and trusted partner across our Stafford HQ operational base, providing expert guidance to managers and employees through a collaborative approach. You’ll deliver professional, proactive HR support and be a trusted advisor to line managers. You’ll advise line managers on and oversee all aspects of employee relations, people and absence management issues while ensuring they understand how their actions impact on our people and performance. You will also support the recruitment lifecycle, to enhance the hiring process and support managers with recruiting the best candidates for the job. You’ll play a key role in promoting a positive, compliant, and high-performing workplace culture, where strong relationships and sound judgement are vital.

What You’ll Be Doing:

• Trusted Advisor: Provide expert guidance and coaching to line managers on a range of people management issues, including recruitment, employee relations, absence, and performance management, building capability and ensuring consistent, fair outcomes.
• Case Management: Oversee and advise on all employee relations cases, ensuring legal compliance and timely resolution.
• Data-Driven Insight: Analyse and present people data (e.g. time to hire, retention rates, absence trends, case volumes, KPIs) to identify risks, support decision-making, and drive continuous improvement.
• Change Support: Deliver People Operations support for organisational change initiatives, including restructures, redundancies, and ill health capability cases.
• Collaboration & Escalation: Work closely with the People Operations Manager by escalating complex issues and supporting the delivery of people plans and business initiatives.
• Process Improvement: Identify and implement opportunities to enhance people processes and ways of working within your business area.

What you’ll bring:

• Proven HR advisory experience, ideally within a manufacturing and warehouse environment.
• Strong knowledge of UK employment law and HR best practices.
• Excellent interpersonal and influencing skills, with the ability to build credibility quickly.
• A proactive, hands-on approach and a passion for making a difference.
• Willingness to be present where it matters most.

What’s In It for You?

• Competitive salary
• Salary exchange, available for pension contributions
• Time off to recharge starting at 30 days per year (including bank holidays)
• Wellbeing support when you need it with our Help at Hand employee APP and a voluntary health cash plan
• Supportive workplace where health and career development matter

This is an on-site role based at our HQ in Stafford. Monday - Friday, 37 hours per week. If you’re ready to lead with impact and help shape the future of our operational businesses, we’d love to hear from you. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that supports this approach. To discuss any reasonable adjustment or request a paper-based application form as an alternative, please contact People Operations on 08448 22 11 22. Agencies need not apply.