Elevate Group in Manchester is seeking an experienced Account Manager to own a high-volume portfolio of business customers and drive retention and growth. You will balance day-to-day needs with strategic conversations on renewals, cross-sell and upsell opportunities, using CRM data to prioritise activity.
The role is hybrid, within commuting distance of our Manchester HQ, reporting to Karl Smalls and collaborating with New Business and Service Delivery to ensure an excellent customer experience.
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Account Manager - IT Services Growth & Retention in Manchester employer: Elevate Group
At Elevate Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values both personal and professional growth. Based in the heart of Manchester, our hybrid working model allows you to take ownership of your projects while enjoying the camaraderie of a supportive team. With unique benefits like a birthday off, generous leave options, and a focus on well-being, we ensure our employees thrive in a rewarding environment.
