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- Tasks: Manage client relationships and oversee staffing projects from start to finish.
- Company: Fast-paced promotional staffing agency in Shoreditch, London.
- Benefits: Competitive salary, private healthcare, flexible working, and generous holiday allowance.
- Other info: Embrace a diverse culture and enjoy excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact in the promotional industry.
- Qualifications: Strong account management skills and experience in client interaction.
The predicted salary is between 35000 - 45000 £ per year.
An exciting role for an experienced Account Manager within a fast-paced promotional staffing agency. If you’ve got solid experience in handling both large and smaller detailed staffing projects in a range of formats, then this could be for you. This is a great opportunity for anyone with strong management skills with a head for quality staffing solutions and project management.
This role is a full time position and works within our current hybrid working structure, where you will be expected to work within our office in Shoreditch, London at a minimum of 3 days per week.
Fairness is at our core. We believe in hiring the best person for the job and valuing our team's diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you.
RESPONSIBILITIES
- Building and maintenance of strong client relationships from brief taking through to project delivery & evaluation
- Manage the day to day relationship between the client and agency in a professional manner
- Create a partner, rather than a supplier relationship with clients
- Ability to see the bigger picture of a project and to provide clients with expert opinions
- To be able to interrogate briefs, ask relevant questions and if applicable offer advice on how to improve a campaign
- Display excellent communication skills when dealing with clients
- Be confident when communicating Elevate Impact (our data reporting platform) to clients
- Always look to maximise client satisfaction, revenue and profitability
- Project reporting and evaluation
- To be a confident presenter and be able to present to a client in a professional manner
- Compile all activity results and complete campaign analysis presentations
- Manage your own and any relevant line reports’ workload, ensuring a consistently high standard of output
- Motivate your team ensuring they have the opportunity to learn and develop account handling skills
- Build strong relationships with Event Managers and ensure campaign KPIs are met
- Management and direction of campaign logistics by being able to confidently brief others
- Tight financial management and control of campaign budgets to ensure margin is met
- Use initiative to solve problems effectively and efficiently
- Offers ideas/solutions for implementing campaigns
- Be an expert in setting tasks and be able to confidently delegate and manage people through project process by checking in with them throughout the project
- Actively research competitor activity to ensure Elevate remains at the forefront of the industry
- Understanding customer's markets and competitor activity to add specific insight in dealing with all client queries
QUALIFICATIONS
- Well-developed interpersonal skills and experience in interacting with clients
- A first-class listener and communicator, with great organizational and troubleshooting skills
- Commercially savvy with a strong financial acumen
- Experiential agency or promotional staffing agency experience at an AM level
- Strong account management skills
- Excellent presenting skills
- Excellent time management, numeracy skills and attention to detail
- Ability to work as a team with senior stakeholders, whilst also supporting the management of junior members of the team
- Comfortable managing global projects and budgets
SALARY AND BENEFITS
- This role offers a salary between £35,000-£45,000 depending on experience.
- Private Healthcare
- Contribution to fitness kit
- Flexible working opportunities – hybrid working with 3 days per week in the office
- Summer and winter company parties
- A very competitive holiday allowance
- Charity & volunteering days
- Access to therapy and mental health first aiders
- Finance advice
- Pension Scheme
Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.
Account Manager employer: Elevate Global
Contact Detail:
Elevate Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your project management experience and how you've built strong client relationships in the past. We want to see that you can handle both big and small projects with ease.
✨Tip Number 3
Be prepared for interviews! Research the company and come armed with questions about their projects and clients. This shows you're genuinely interested and ready to contribute to their success. Plus, it gives you a chance to demonstrate your understanding of the industry.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It makes it easier for us to spot your enthusiasm and fit for the role. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing both large and smaller staffing projects, and don’t forget to showcase your strong management skills!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you’ve effectively interacted with clients in the past. Share specific examples that show off your ability to build strong relationships.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or errors, and make sure your formatting is consistent. This reflects your attention to detail, which is crucial for managing campaigns successfully.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Elevate Global
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Account Manager in a promotional staffing agency. Familiarise yourself with the company's projects and values, especially their focus on client relationships and quality staffing solutions. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is key. Prepare examples of how you've successfully managed client relationships and resolved issues in the past. Practise articulating these experiences clearly, as this will demonstrate your ability to communicate effectively during the interview.
✨Be Ready to Discuss Financial Acumen
Since the role involves tight financial management and control of campaign budgets, be prepared to discuss your experience with budgeting and financial oversight. Bring specific examples of how you've maximised profitability in previous roles, as this will show your commercial savvy.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company’s approach to client relationships and project management. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values, especially regarding fairness and diversity.