Account Executive

We are a globally acclaimed people agency, but we are more than an agency—we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences.

Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences.

Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a network of partner agencies spanning the globe, Elevate is your unparalleled global events staffing agency.

Innovation: Elevate doesn’t just keep up; we lead the way in staffing, using innovation and insight to create extraordinary moments.

More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-time insights backed by over 250 individual data points empowering brands to understand and connect with their consumers.

ELEVATING PEOPLE & PURPOSE: As a people-centric agency, we pride ourselves on the authenticity and individuality of our team—a true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words, with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations, and the staffing industry, and we’re proud to be at the forefront of this movement. Fairness is at our core. We believe in hiring the best person for the job and valuing our team’s diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you.

THE ROLE: An exciting new role for an Account Executive within a fast-growing promotional event and staffing agency. If you’re interested in gaining experience in handling both large and smaller detailed events and staffing projects in a range of formats, then this could be for you. This is a great opportunity for anyone with strong multitasking and organisation skills. The role offers a salary between £28,000-£32,000 depending on experience. The role is permanent. We are looking for someone to start as soon as possible. The working pattern is Monday to Friday, from 9:00 a.m. to 6:00 p.m., including a one-hour lunch break.

How your role links to Elevate’s four core values:

• People, People: building a bridge between the clients and field staff, ensuring relationship building in every direction is at the heart of everything we do.
• Elevation: each project should be evaluated and learned from, to ensure we are elevating each project we do with a client to make it the best it can possibly be.
• Take Pride: We are a people business, so take pride in the fact that you will be working within the biggest cog in the wheel. Our reputation should be built on the excellent work that we take pride in doing.
• Better Together: The work we put in should be divided and conquered between the team. The Account Managers and Account Directors within the team will always be there as a listening ear to guide you and support where necessary.

ROLES & RESPONSIBILITIES:

• Provide a good level and knowledge of Account Handling ensuring all campaigns are run to brief.
• Support Account Managers and Client Services team in implementing and delivering campaigns.
• Respond to client queries and report them to your line manager.
• Always provide the highest levels of customer service.
• Report and distribute contract reports within 24 hours of client meetings.
• Sourcing costs from and managing orders with suppliers.
• Ensuring campaign details are articulated to the wider team to ensure the best candidates are selected for each campaign.
• Regular communication with field staff to provide the smooth running of activities and updates.
• Build strong relationships with field staff and clients.
• Perform site visits in order to carry out on-site management duties including staff motivation, client liaison and logistical management.
• General admin for Account Management Team such as managing reporting and workflow management platforms.
• Show a good understanding of budgets and work within budgets ensuring any overspend is signed off by your manager.
• Requesting Supplier POs.
• Support the finance team with any billing queries.
• Use initiative to solve problems effectively and efficiently.
• Monitor campaign data and compile reporting at agreed timescales.
• Ensure all administration is effectively carried out, including keeping activity files up to date, filing all client liaison, purchase orders, site visit forms, costs etc.
• Update activity on the internal systems and platforms i.e. Asana & Slack.
• Support more senior members of the team with ad hoc research tasks & general admin.
• To contribute to a fun, stimulating and nurturing working environment and help all team members realise their full personal and professional potential.
• Other tasks and responsibilities as reasonably required by the business.

REQUIREMENTS & SKILLS:

• Well-developed interpersonal skills and confidence to speak to staff, suppliers, etc.—confident phone manner.
• A first-class listener and communicator, with great organisational skills.
• Strong multi-tasking, organisational skills with the ability to prioritise.
• Strong computer skills and good Excel skills (experienced with Microsoft Office suite – PowerPoint, Excel etc.).
• Excellent time management and attention to detail.
• Ability to work as a team member, and willing to provide support.

SALARY AND BENEFITS: The role offers a salary between £28,000-£32,000 depending on experience. The role is permanent. We are looking for someone to start as soon as possible. The working pattern is Monday to Friday, from 9:00 a.m. to 6:00 p.m., including a one-hour lunch break. Elevate also has a fantastic benefits package which is regularly reviewed and updated. Our benefits cover health and wellbeing, work environment and culture, development and financial support. Some of our benefits include:

• Private healthcare.
• Contribution to fitness kit.
• Flexible working opportunities – hybrid working with 3 days per week in the office.
• Contributions to your home office environment.
• Summer and winter company parties.
• A very competitive holiday allowance (minimum 28 days per calendar year).
• Charity and volunteering days.
• A mentoring programme.
• Access to therapy and mental health first aiders.
• Pension scheme.

Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.

Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary!