Legal Service Delivery Manager

Legal Service Delivery Manager

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team of paralegals and locum lawyers in legal delivery projects.
  • Company: Join ElevateFlex, a global leader in innovative legal services.
  • Benefits: Gain experience with cutting-edge legal tech and work on high-impact projects.
  • Why this job: Make a meaningful impact in the legal field while developing your career.
  • Qualifications: UK or Foreign Qualified Solicitor with team management experience.
  • Other info: Embrace diversity and innovation in a supportive, collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

ElevateFlex seeking a Team Lead to join our customers\’ Legal Delivery Centre (LDC) team in Birmingham. This role involves leading a team of paralegals and locum lawyers across document review and due diligence projects for a prestigious law firm.

You’ll be part of a dynamic management team, working closely with Legal Operations and leveraging cutting-edge legal tech, including AI review and automated drafting tools, to deliver high-quality legal services.

Start Date: ASAP

Location: Fully onsite in Birmingham

As part of Elevate’s global Community of Talent, you’ll join a network of legal professionals from top law firms and in-house legal teams, working on exciting, high-impact projects.

You will:

  • Lead and manage a team of paralegals and locum lawyers.
  • Oversee document review and legal delivery operations.
  • Collaborate with internal and client stakeholders to ensure quality and efficiency.
  • Support workforce planning and legal tech adoption.
  • Ensure quality, efficiency, and timely delivery of legal work.
  • Collaborate on project planning, resource allocation, and client communications.
  • Contribute to best practice documentation and training.
  • Explore legal tech tools to enhance service delivery.
  • Maintain confidentiality and uphold professional standards.
  • Are based in or near Birmingham
  • UK or Foreign Qualified Solicitor (or CILEX lawyer) and
  • Proven experience in legal team management or legal operations.
  • Exposure to multiple practice areas (e.g., Litigation, Corporate, Real Estate)
  • Strong understanding of locum legal services and workforce planning.
  • Excellent leadership, communication, and organisational skills.
  • A Bachelor’s degree in Law or equivalent.

Other Attributes We Value:

  • Knowledge of legal risk frameworks.
  • Proactive, solution-oriented mindset.
  • Ability to work independently and collaboratively.
  • Strong interpersonal and relationship-building skills.

About Elevate & ElevateFlex

Elevate is a global provider of consulting, technology, and services for law departments and law firms. Headquartered in Los Angeles, our 1,600+ professionals operate across the US, UK, Europe, Asia, Hong Kong, and Australia.

ElevateFlex is our flexible resourcing division, redefining legal careers by matching exceptional legal professionals with the evolving needs of our customers. We curate a world-class global community of legal talent, supported by advanced technology and a commitment to excellence.

We’re proud to be ranked Band 1 in Chambers’ Global Flexible Legal Resourcing category.

Our vision is a world where legal and business teams achieve incredible outcomes together.

We are deeply committed to diversity, equitability, and inclusion. We encourage candidates from all backgrounds to apply and bring their whole selves to work. Join us in changing the legal business landscape and making a meaningful impact.

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Legal Service Delivery Manager employer: Elevate Flexible Legal Resourcing

ElevateFlex is an exceptional employer, offering a vibrant work culture in Birmingham where innovation meets legal expertise. As part of a global community of legal professionals, you will have access to cutting-edge technology and opportunities for professional growth, all while contributing to high-impact projects that redefine the legal landscape. With a strong commitment to diversity and inclusion, ElevateFlex fosters an environment where every team member can thrive and make a meaningful impact.
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Contact Detail:

Elevate Flexible Legal Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legal Service Delivery Manager

✨Tip Number 1

Network like a pro! Get out there and connect with legal professionals in Birmingham. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Legal Service Delivery Manager role.

✨Tip Number 2

Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and projects. Use specific examples to demonstrate how you've led successful document reviews or improved efficiency in legal operations.

✨Tip Number 3

Get familiar with the latest legal tech! ElevateFlex is all about leveraging cutting-edge tools, so brush up on AI review and automated drafting. Mentioning your knowledge of these technologies during interviews will definitely set you apart from the competition.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows you're serious about joining the ElevateFlex team and gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Legal Service Delivery Manager

Team Leadership
Legal Operations Management
Document Review
Due Diligence
Collaboration with Stakeholders
Workforce Planning
Legal Technology Adoption
Project Planning
Resource Allocation
Client Communication
Best Practice Documentation
Training Development
Knowledge of Legal Risk Frameworks
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Legal Service Delivery Manager role. Highlight your experience in managing legal teams and any exposure to legal tech, as this will show us you’re a great fit for the position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about legal service delivery and how your skills align with our needs. Don’t forget to mention your leadership experience and innovative mindset!

Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience in legal operations and team management. We want to see how you’ve led teams and improved processes in previous roles.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our global community of talent right from the start!

How to prepare for a job interview at Elevate Flexible Legal Resourcing

✨Know Your Legal Tech

Familiarise yourself with the latest legal tech tools mentioned in the job description, like AI review and automated drafting tools. Be ready to discuss how you've used similar technologies in your previous roles and how they can enhance service delivery.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in managing teams of paralegals and locum lawyers. Think about specific challenges you faced and how you led your team to overcome them, demonstrating your leadership style and effectiveness.

✨Understand the Role of Collaboration

Since this role involves working closely with internal and client stakeholders, be prepared to discuss your approach to collaboration. Share instances where you successfully communicated with different parties to ensure quality and efficiency in legal operations.

✨Emphasise Your Proactive Mindset

ElevateFlex values a proactive, solution-oriented mindset. Think of examples where you identified potential issues before they became problems and how you implemented solutions. This will show your ability to think ahead and contribute positively to the team.

Legal Service Delivery Manager
Elevate Flexible Legal Resourcing
Location: Birmingham
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