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- Tasks: Support quality assurance in glass manufacturing and resolve customer issues effectively.
- Company: Join NSG Group, a global leader in glass manufacturing.
- Benefits: Enjoy 33 days holiday, site bonuses, and a pension plan with employer contributions.
- Why this job: Make a real impact on quality in a dynamic and innovative environment.
- Qualifications: Experience in automotive glazing and strong numerical skills preferred.
- Other info: Flexible working opportunities with training provided for necessary skills.
The predicted salary is between 36000 - 60000 £ per year.
NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Creative Technology. Our mission is to change our surroundings and improve our world.
The successful applicant will report to the AGR Quality Support Team Leader and have responsibility for Quality within the European Aftermarket business. The position will require the successful applicant to work closely with Manufacturing and Logistics as well as both internal and external suppliers.
Main Duties
- Assisting with resolution of quality and (possible resultant supply) issues which arise at the customer's site either directly or by liaising with the appropriate customer and site personnel.
- Analysing individual defective glasses and agree liability between Pilkington and the customer (with appropriate levels of financial support and authority), whilst taking quick and effective containment action to minimise the effect to the customer of quality concerns.
- Conducting Process and System audits as required.
- Management of temporary labour as required.
- Maintaining and executing a customer visit schedule as agreed with the AGR Quality Support Team Leader.
- Working with various plants aligned to specific PSO certification.
- Safe certified operation of fleet FLT and VNA vehicle to support product movement requirements within the department.
Preferred Skills
- Good understanding of automotive glazing products with manufacturing experience an advantage.
- Conscientious and pro-active individual committed to supporting the business in achieving quality targets with ability to work on own initiative.
- Must be highly flexible in order to support the business and visits to customers and suppliers, both within the UK and overseas, as and when required.
- Good working knowledge of SAP transactions will be required; however, training can be provided.
- Excellent numerical skills are essential.
- Valid FLT and VNA license; however, training can be provided.
- Good knowledge of Microsoft Excel and general PC skills.
- Awareness of ISO9001, quality tools such as FMEAs and SPC techniques, although training will be provided.
Benefits
- 33 days holiday per annum (inclusive of declared public holidays) plus service days.
- Site Bonus scheme up to £100 per month based on site performance.
- Pension Plan with up to 8% employer contribution.
- Free car park.
Quality Support Operative employer: ELEQT Group Limited
Contact Detail:
ELEQT Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Support Operative
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching NSG Group and understanding their values and mission. Tailor your answers to show how your skills align with their goals, especially in quality support and customer relations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with quality issues and how you've resolved them in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Support Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Support Operative role. Highlight any relevant experience you have in quality assurance, automotive glazing, or manufacturing. We want to see how your skills align with our mission at NSG Group!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality support and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Skills: Don’t forget to showcase your skills in SAP, Microsoft Excel, and any quality tools you’re familiar with. If you have a valid FLT or VNA license, make sure to mention that too! We love proactive individuals who are ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ELEQT Group Limited
✨Know Your Quality Standards
Familiarise yourself with ISO9001 and other quality tools mentioned in the job description. Being able to discuss these standards confidently will show that you understand the importance of quality in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved quality issues in the past. Think about specific situations where you had to analyse defects or liaise with customers, as this will demonstrate your proactive approach to quality support.
✨Brush Up on Your Technical Skills
Make sure you're comfortable with SAP transactions and Microsoft Excel. If you have experience with automotive glazing products, be ready to discuss it. This will highlight your technical competence and readiness for the role.
✨Be Flexible and Ready to Travel
Since the role requires visits to customers and suppliers, express your willingness to travel and adapt to different situations. Share any relevant experiences that showcase your flexibility and commitment to supporting the business.
