Operations Manager

Operations Manager – Lead Growth and Quality Across a Growing Region Location: Dumfries – Regional role supporting services across Scotland Join a respected provider with a strong foundation of 10 established homes, now expanding further across Scotland. Working alongside the Director of Service and a peer Operations Manager, you’ll play a vital role in leading high-quality, trauma-informed care across multiple homes both existing and new. About the Role: • Operational leadership of multiple residential childcare services across Scotland • Ensure consistent, high-quality care aligned with The Promise and GIRFEC • Support and mentor Registered Managers, promoting reflective and therapeutic practice • Drive recruitment, development, and retention across your region • Lead on safeguarding, compliance, and quality assurance • Help guide the successful launch of new services as part of strategic growth • Collaborate closely with the Director of Service and fellow Operations Manager What Makes This Exciting: • Regional leadership role with real influence across practice and culture • Key part of a growth journey – expanding beyond 10 established homes • Shape service delivery alongside a supportive senior team • Access to a Management Incentive Plan, car allowance, and bonus • Part of a wider group with an SQA-accredited training centre and Leadership Academy About You: • SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management • At least 5 years’ experience in residential childcare, including 3+ years in a senior role • Strong understanding of Scottish legislation, safeguarding, and trauma-informed care • Proven leadership across multi-site services • Committed to high standards, with a reflective, values-led approach • Excellent communicator with strategic awareness and emotional intelligence Why Join: • £62,000 DOE + car allowance + annual quality and commercial bonus • Work alongside an experienced leadership team driving quality and innovation • Join an organisation that values autonomy, development, and progression • Be part of a provider genuinely committed to improving children’s lives • Full suite of wellbeing, reward, and leadership development benefits How to Apply: If you\’re ready to shape high-quality care across a growing region, we’d love to speak with you. Contact us on (phone number removed) to discuss this opportunity further