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- Tasks: Lead a retail team and drive sales of Elemis products and treatments.
- Company: Join the prestigious Harrods team in London.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make a real impact in beauty retail while developing your leadership skills.
- Qualifications: Beauty Therapy qualification and experience in retail management required.
- Other info: Flexible hours with excellent career growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
As our Assistant Business Manager, you will assist in the management of a retail store team and the running of our Elemis Retail Account. You will drive the sales of Elemis treatments and products through your exceptional leadership and communication skills.
Assisting in the leadership of a team of Skincare Specialists within your Retail Account, you will develop sales and promote the Elemis brand through planning and executing promotional activities. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- Account Management
- Be responsible for the growth of Elemis sales in treatments and products within the retail store.
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and treatment range.
- Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- Assist and deputise for the Account Manager in assessing and collating weekly/monthly sales figures and analysis of business and report such information to key individuals as and when requested.
- Assist and deputise for the Account Manager in ensuring that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified.
- Team Management
- Assist and deputise for the Account Manager in ensuring the team are aware of their figures and targets and how the account is trading.
- Assist and deputise for the Account Manager in preparing rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times, attendance and timekeeping is to an acceptable standard and provide to Retail Sales Manager.
- Assist and deputise for the Account Manager in managing, supporting and developing a small team within your retail store by continuously monitoring and assessing performance and individual needs, to ensure that Company standards, image and values are maintained at all times.
- Assist and support in the on-going product knowledge and retail training for the team.
- Assist and deputise for the Account Manager in being responsible for the motivation and team spirit of your division.
- Customer Service
- Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times.
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy or equivalent qualification
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Experience supervising and managing a team
- Proven sales record
- Practical work experience in conducting treatments
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Some benefit eligibility is based on length of service or contract type.
Assistant Business Manager in Westminster employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager in Westminster
✨Tip Number 1
Get to know the company inside out! Research Elemis and their products, and understand their brand values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or driven sales. Be ready to share these stories during your interview to demonstrate your capability as an Assistant Business Manager.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in candidates. This can give you a leg up when it comes to interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Elemis team.
We think you need these skills to ace Assistant Business Manager in Westminster
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your enthusiasm aligns with the Elemis brand and how you can contribute to our team.
Highlight Your Leadership Skills: As an Assistant Business Manager, you'll be leading a team. Make sure to showcase any previous experience in managing or supervising teams, and how you’ve motivated others to achieve their targets.
Be Detail-Oriented: Attention to detail is key in this role. In your application, mention specific examples of how you've maintained high standards in previous jobs, whether it’s in customer service or stock management.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Elemis.
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key benefits and any recent promotions. This will not only show your enthusiasm for the brand but also demonstrate your ability to educate clients effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. Highlighting your leadership experience will reassure them that you can assist in managing the retail store team effectively.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would promote Elemis products and treatments. Discuss any previous sales achievements and how you plan to exceed targets. This shows you’re proactive and results-driven.
✨Demonstrate Exceptional Customer Service
Think of scenarios where you’ve gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure high standards of service. This will highlight your commitment to maintaining the Elemis brand's reputation for excellent customer care.
