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- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading beauty brand with a focus on quality and client satisfaction.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team that promotes self-care and beauty innovation.
- Qualifications: NVQ level 2 in Beauty Therapy or equivalent; retail experience preferred.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 28800 - 43200 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 2 minimum (or equivalent) CIDESCO certificate highly desirable.
- Good level and standard of UK/European education or equivalent.
- Experience within a similar retail/store role and industry.
- Proven sales record.
- Practical work experience in conducting treatments.
- Previous experience working with a professional brand.
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more).
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
- Much, much more!
Skincare Specialist in Welwyn employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist in Welwyn
✨Tip Number 1
Get to know the brand inside out! Dive deep into Elemis products and treatments, so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with their values.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Skincare Specialist in Welwyn
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion aligns with our mission to provide exceptional skincare experiences.
Highlight Relevant Experience: Make sure to detail any previous experience in retail or beauty therapy that relates to the role. We love seeing how your background can contribute to driving sales and delivering top-notch customer service.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, showcase your attention to detail in your application. Whether it’s about maintaining cleanliness or managing stock levels, we want to know how you keep everything running smoothly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at StudySmarter.
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you drove sales or improved customer engagement. This will help the interviewer see how you can contribute to their sales goals.
✨Demonstrate Your Customer Service Expertise
Be ready to share instances where you handled customer complaints or provided outstanding service. Highlight your ability to maintain high standards and ensure client satisfaction, as this is crucial for the role of a Skincare Specialist.
✨Dress the Part
Since you’ll be representing a beauty brand, it’s important to present yourself well. Dress smartly and in a way that reflects the Elemis brand ethos. This shows that you understand the importance of appearance in the beauty industry and are serious about the role.
