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- Tasks: Provide personalised skincare treatments and expert product recommendations for an exceptional guest experience.
- Company: Join the vibrant team at Champneys Tring, a leading spa and salon.
- Benefits: Enjoy generous discounts, excellent well-being policies, and a supportive work environment.
- Why this job: Make a real difference in clients' lives while working with top skincare brands like Elemis.
- Qualifications: Level 3 Beauty Therapy qualification and retail experience in the beauty industry.
- Other info: Flexible part-time hours with opportunities for growth and development.
The predicted salary is between 12000 - 18000 £ per year.
As a Spa Skincare Specialist you will provide personalized skincare treatments and expert product recommendations while ensuring each guest enjoys an exceptional, results-driven experience. You will be promoting the sales of Elemis treatments and products to develop and grow the retail sales of the Elemis brand using both internal and external promotional activity on a day-to-day basis, ensuring the Company standards are maintained at all times to the highest level and that professionalism, honesty and customer enthusiasm is maintained at all times.
Key Responsibilities
- Client Consultations: Conduct HD skin consultations to identify client needs, concerns, and goals.
- Treatment Delivery: Perform a variety of professional skincare treatments, advanced skincare services in accordance with spa protocols and standards.
- Product Expertise: Recommend appropriate retail products and treatment plans tailored to individual skin types and conditions to support home-care routines.
- Customer Service: Deliver an exceptional guest experience with a warm, professional, and attentive approach, ensuring client satisfaction and comfort throughout each visit. Give prescriptive and rebooking advice in services, packages, and products. Drive sales of Elemis products and treatments. Create activity to stimulate interest from clients in the Elemis brand.
Skills, Knowledge and Expertise
- Beauty Therapy qualification Level 3
- GCSEs in Maths and English grades A‑C or equivalent
- Experience within a similar role
- Retail experience within the same industry
- Practical work experience in conducting treatments
- Elemis treatment and product knowledge
- Knowledge of the Elemis Company philosophy
Benefits
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Spa Skincare Specialist in Tring employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Skincare Specialist in Tring
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can confidently recommend them during your interviews. Show us your passion for skincare and how you can elevate the guest experience.
✨Tip Number 2
Practice your client consultation skills! Think about how you would approach a guest's skincare needs and concerns. We want to see how you can create a personalised experience that keeps clients coming back for more.
✨Tip Number 3
Don’t forget to showcase your retail experience! Highlight any past roles where you’ve successfully driven sales or promoted products. We love seeing candidates who can blend their skincare expertise with a knack for selling.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at Champneys Tring. Let’s get you started on this exciting journey!
We think you need these skills to ace Spa Skincare Specialist in Tring
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences and what excites you about helping clients achieve their skincare goals. We want to see your enthusiasm for the Elemis brand and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. Mention any specific treatments or products you’re familiar with, especially those from Elemis. This shows us you’ve done your homework and are genuinely interested in the role.
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Use clear language and structure your thoughts well. Remember, we’re looking for someone who can deliver exceptional customer service while being warm and friendly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for both of us. We can’t wait to hear from you!
How to prepare for a job interview at ELEMIS
✨Know Your Skincare Stuff
Make sure you brush up on your knowledge of skincare treatments and the Elemis product range. Be ready to discuss how different products can benefit various skin types and conditions. This shows that you're not just passionate about skincare, but also knowledgeable and ready to provide tailored recommendations.
✨Practice Client Consultations
Since client consultations are a big part of the role, practice how you would conduct one. Think about the questions you’d ask to identify a client's needs and how you’d explain treatment options. Role-playing with a friend can help you feel more confident and prepared.
✨Showcase Your Sales Skills
Be prepared to talk about your experience in retail and how you've successfully driven sales in the past. Think of specific examples where you promoted products or services effectively. Highlighting your ability to engage customers and boost sales will make you stand out.
✨Emphasise Customer Service Excellence
The job is all about providing an exceptional guest experience, so be ready to share examples of how you've gone above and beyond for clients in previous roles. Discuss your approach to ensuring client satisfaction and comfort, as this aligns perfectly with the company’s values.
